Current jobs related to Front Desk Clerk - Austin, Texas - Lone Star Court

  • Front Desk Associate

    3 days ago

    Austin, Texas, United States Moodynational Full time

    Part Time Front Desk ClerkJob Summary:We are seeking a highly motivated and customer-focused Part Time Front Desk Clerk to join our team at the Hilton Garden Inn Austin NW/Arboretum, managed by Moody National Management LP. As a Part Time Front Desk Clerk, you will be responsible for providing exceptional guest service, processing reservations, and ensuring...

  • Front Desk Associate

    3 weeks ago

    Austin, Texas, United States Moodynational Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Moody National Management LP. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process.**Key...

  • Front Desk Associate

    2 weeks ago

    Austin, Texas, United States Moodynational Full time

    Part Time Front Desk ClerkJob SummaryWe are seeking a highly skilled and customer-focused Part Time Front Desk Clerk to join our team at the Hilton Garden Inn Austin NW/Arboretum, managed by Moody National Management LP. As a key member of our front desk team, you will be responsible for providing exceptional guest service, processing reservations, and...

  • Front Desk Associate

    3 days ago

    Austin, Texas, United States Moodynational Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at the Homewood Suites Austin South/Airport and Hampton Inn Austin Airport South, managed by Moody National Management LP.Key Responsibilities:Process guest check-ins and check-outs in a professional and efficient manner to maximize customer...

  • Front Desk Representative

    8 hours ago

    Austin, Texas, United States Hyatt Place Austin Airport - Austin, TX Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hyatt Place Austin Airport in Austin, TX. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, responding to guest inquiries, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesGuest Service: Greet...

  • Accounting Clerk

    2 weeks ago

    Austin, Texas, United States UPLIFT Desk Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounting Clerk to join our team at UPLIFT Desk. As an Accounting Clerk, you will be responsible for processing invoices, managing accounts payable and receivable, and maintaining accurate financial records.Key ResponsibilitiesProcess and verify invoices for inventory and non-inventory...

  • Front Desk Representative

    2 weeks ago

    Austin, Texas, United States Concord Hospitality Full time

    {"Role Overview": "As a Front Desk Clerk or Guest Services Clerk, you will be the face of our hotel, providing exceptional hospitality to our guests. Your role is key to ensuring a memorable experience for our guests, and we are looking for someone who is proactive, responsive, and caring.Responsibilities:* Provide efficient, courteous, and professional...

  • Front Desk Associate

    2 weeks ago

    Austin, Texas, United States Foundation Communities Full time

    Job SummaryFoundation Communities is seeking a highly motivated and detail-oriented Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to residents and guests, while maintaining the safety and security of our properties.Key ResponsibilitiesAdministrative Support: Provide administrative...

  • Front Desk Associate

    5 days ago

    Austin, Texas, United States Foundation Communities Full time

    Job Title: Front Desk Clerk - FloaterJob Summary:The Front Desk Clerk - Floater is a vital member of our team at Foundation Communities, responsible for ensuring the smooth operation of our supportive housing properties during evenings and weekends. This role requires excellent communication skills, a strong work ethic, and the ability to work independently...

  • Accounting Clerk

    3 weeks ago

    Austin, Texas, United States UPLIFT Desk Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounting Clerk to join our team at UPLIFT Desk. As an Accounting Clerk, you will play a critical role in ensuring the accuracy and efficiency of our financial operations.Key ResponsibilitiesProcess invoices for inventory and non-inventory expenses, ensuring timely and accurate payment.Match...

  • Front Desk Supervisor

    2 weeks ago

    Austin, Texas, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at White Lodging. As a key member of our front office team, you will be responsible for ensuring exceptional customer service, managing front desk operations, and supervising staff to achieve maximum efficiency and productivity.Key ResponsibilitiesManage front desk...

  • Front Desk Supervisor

    3 days ago

    Austin, Texas, United States Omni Hotels Full time

    Job Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Omni Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and efficiency.Key...

  • Front Desk Supervisor

    3 days ago

    Austin, Texas, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at White Lodging. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest service and ensuring the smooth operation of the front desk.Key ResponsibilitiesProvide exceptional guest service and ensure that all guests...

  • Front Desk Supervisor

    4 days ago

    Austin, Texas, United States Wyndham Hotels & Resorts Full time

    Front Desk Supervisor Job SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a smooth guest experience. This role requires strong communication and leadership skills, as well as the ability to multitask and prioritize tasks effectively.Key Responsibilities:Assist the Front...

  • Front Desk Representative

    2 weeks ago

    Austin, Texas, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Qonten. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister guests and assign roomsAccommodate special requests and ensure guest...

  • Front Desk Representative

    6 days ago

    Austin, Texas, United States Qonten Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled Front Desk Agent to join our team at Qonten. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth stay.Key Responsibilities:Register guests and assign roomsAccommodate special requests and ensure guest satisfactionSecure...

  • Front Desk Manager

    6 days ago

    Austin, Texas, United States Remington Full time

    {"title": "Front Desk Supervisor", "description": "Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Remington. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesSupervise and coordinate the...

  • ERP Accounting Specialist

    3 weeks ago

    Austin, Texas, United States UPLIFT Desk Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounting Clerk to join our team at UPLIFT Desk. As an Accounting Clerk, you will play a critical role in ensuring the accuracy and efficiency of our financial operations.Key ResponsibilitiesProcess and reconcile invoices, credit card receipts, and other financial transactionsVerify and match...

  • Front Desk Associate

    2 weeks ago

    Austin, Texas, United States Growth Ortho Full time

    Front Desk Assistant Job DescriptionOrthopaedic Specialists of Austin, part of the Growth Ortho umbrella, is seeking a full-time Front Desk Assistant for our Registration department in Austin, TX.Job SummaryThe Front Desk Assistant will be responsible for coordinating daily activities of our facility to ensure smooth operations. This includes scheduling...

  • Front Desk Supervisor

    2 weeks ago

    Austin, Texas, United States El Cosmico Full time

    Job DescriptionJob Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at El Cosmico. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Manage front desk...

Front Desk Clerk

3 months ago

Austin, Texas, United States Lone Star Court Full time

Lone Star Court is located in Austin, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel's are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond..

Shift requirements:

Mon-Sun 7am-3pm, 12pm-8pm, 3pm-11pm


JOB SUMMARY

To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.

PHYSICAL REQUIREMENTS:

Standing/Walking: 8 hours. At front desk tile or carpet.
Crouching (Bend at knees): Frequently. When getting supplies from cabinets, picking things up from the floor, and loading the computer printer with paper.
Stooping (bend at waist): Constantly. Getting keys, supplies, and doing paperwork on the front desk.
Twisting (knees/waist/neck): Constantly. When working with several people at once; watching for guests; retrieving material.
Reaching (overhead/extension): Constantly. Passing materials to guests over the front desk counter.
Handling/Grasping: Constantly. Handling telephones, folios, files, fares, supplies, keyboards, grasping pens, telephones, and credit card.
Pushing/Pulling: Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
Lifting/Carrying: Average weight frequently 5 lbs. Maximum weight occasionally 20 lbs

WORKING ENVIRONMENT:

Interior and exterior of hotel with exposure to weather conditions

DUTIES & FUNCTIONS:

To be thoroughly acquainted with all check-in procedures and policies.
To be thoroughly acquainted with all check-out procedures and policies.
Be familiar with guest scenarios.
Be familiar with all technical equipment as related to the Front Desk.
To be familiar with all hotel facilities.
To be familiar with general organization set-up.
To be familiar with the inter-relationship between the different departments.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
Manage and resolve all guest complaints (and compliments) in a professional and courteous manner.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Maintain guest accounts: guest checks, master accounts, vouchers, gift certificates, etc...
Must have the ability to assimilate complex information, data etc from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
Maintain regular attendance in compliance with Lone Star Court standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance, demeanor, and grooming; which includes wearing the proper uniform while working.
Comply at all times with Lone Star Court Standards and regulations to encourage safe and efficient hotel operations.
Check guests into or out of hotel.
Confirm credit and payment method at check in.
Confirm full payment at check out.
Log all requests, confirm completion and follow up.
Direct guests to daily functions within hotel.
Complete bucket check.
Initiate and monitor shift check lists for proper completion of tasks.
Provide effective communication to all departments of guest activity.
Respond to all guest needs and requests in a timely manner.
Effectively coordinate relocation of guests when necessary.
Review PMS inventory and House Count for availability and rates.
Book reservations for day of arrival or future stays.
Balance and prepare individual paper work for closing of shift.
Balance bank daily.
Be thoroughly acquainted with all hotel promotional programs.
Run copies and charge guests as needed.
Send faxes, if needed, and charge guests as needed.
Run daily arrival report and mark registration cards for special requests.
Distribute packages and mail to guest services for delivery or inform guest of receipt.
Stock and clean work space for next shift
Distribute billing reports to Hotel outlets.
Block business tours and notify housekeeping.