Front Desk Associate

2 hours ago


Austin, Texas, United States Moodynational Full time
Part Time Front Desk Clerk

Job Summary:

We are seeking a highly motivated and customer-focused Part Time Front Desk Clerk to join our team at the Hilton Garden Inn Austin NW/Arboretum, managed by Moody National Management LP. As a Part Time Front Desk Clerk, you will be responsible for providing exceptional guest service, processing reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:

  • Process guest check-ins and check-outs in a professional and efficient manner
  • Make reservations, assist with guest solutions, and provide outstanding customer service
  • Respond to customer concerns, issues, and inquiries in a timely and professional manner
  • Accommodate guest requests when possible within policies and procedures
  • Complete any logs and reports as specified by management

Requirements:

  • High School education or equivalent work experience
  • 1+ years of experience as a Front Desk Clerk or other customer service position
  • Previous experience with Fosse preferred
  • Excellent interpersonal, written/verbal communication, and telephone etiquette skills
  • Intermediate proficiency with Front Desk computer systems
  • Excellent time management skills and ability to multi-task and prioritize work

What We Offer:

  • Competitive pay
  • Flexible scheduling opportunities
  • Paid holidays
  • Opportunities for career growth and development

Why Work with Us:

We are a dynamic and customer-focused team that values our employees and provides opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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