Front Desk Associate
2 hours ago
Job Summary:
We are seeking a highly motivated and customer-focused Part Time Front Desk Clerk to join our team at the Hilton Garden Inn Austin NW/Arboretum, managed by Moody National Management LP. As a Part Time Front Desk Clerk, you will be responsible for providing exceptional guest service, processing reservations, and ensuring a seamless check-in and check-out experience for our guests.
Key Responsibilities:
- Process guest check-ins and check-outs in a professional and efficient manner
- Make reservations, assist with guest solutions, and provide outstanding customer service
- Respond to customer concerns, issues, and inquiries in a timely and professional manner
- Accommodate guest requests when possible within policies and procedures
- Complete any logs and reports as specified by management
Requirements:
- High School education or equivalent work experience
- 1+ years of experience as a Front Desk Clerk or other customer service position
- Previous experience with Fosse preferred
- Excellent interpersonal, written/verbal communication, and telephone etiquette skills
- Intermediate proficiency with Front Desk computer systems
- Excellent time management skills and ability to multi-task and prioritize work
What We Offer:
- Competitive pay
- Flexible scheduling opportunities
- Paid holidays
- Opportunities for career growth and development
Why Work with Us:
We are a dynamic and customer-focused team that values our employees and provides opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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