![Waldorf Astoria Orlando](https://assets.hospitalityonline.com/brands/employers/logo_thumbs/000/225/141/thumb.gif?1329184425)
Front Office Supervisor
2 months ago
Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining.
Want to learn more? Hotel Website, Facebook, Instagram
Classification: Full-Time
Shift: Various – must be available to weekdays, weekends, and holidays.
Pay Rate: The pay rate for this role is 20.75 and is based on applicable and specialized experience and location.
Medical Insurance Coverage Available - for you and your family
What will I be doing?
As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availabilityRespond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
Schedule, assign daily work, lead pre-shift meetings, inform and train team members
Monitor, observe and assist in evaluating team member performance
Monitor lobby traffic and adjust staffing accordingly
RequirementsWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
#LI-CS2 Source: Hospitality Online
-
Front Office Supervisor
4 weeks ago
Orlando, Florida, United States Hyatt Full timeDescription:At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management...
-
Front Office Supervisor
3 weeks ago
Orlando, Florida, United States tapwage Full timeSummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities....
-
Front Office Lead
5 days ago
Orlando, Florida, United States Rosen Hotels & Resorts Full timeOverview: The Guest Services Supervisor at Rosen Hotels & Resorts collaborates closely with the Front Office Manager to guarantee seamless and effective daily operations at the Front Desk, in line with Company Standards. This role is pivotal in delivering continuous coaching, training, and development for the front desk personnel. The Guest Services...
-
Front Desk Supervisor
4 weeks ago
Orlando, Florida, United States AdventHealth Full timeFront Desk Supervisor - AdventHealth Medical Group Advanced Lung Disease at OrlandoAll the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a...
-
Front Desk Supervisor
2 weeks ago
Orlando, Florida, United States Bluegreen Vacations Full timeThe Fountains Resort, located in Orlando, FL, is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately Compensation: $19.00 per hourSchedule: Full-Time; Varying shifts including AM Shifts (7am-3:30pm) and PM Shifts (3:00pm-11:30pm)Address: 12400 South International Drive, Orlando, FL 32821Be part of a team committed to creating lasting...
-
Front Desk Supervisor
2 months ago
Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full timeOverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform in...
-
Front Desk Supervisor
2 weeks ago
Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full timeOverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth PathAssistant Front Office Manager Front Office Manager Assistant General ManagerYour FocusInterview, select, train, schedule, coach, and support associates, ensuring they perform in...
-
Front Desk Supervisor
2 months ago
Orlando, Florida, United States Embassy Suites by Hilton Orlando International Drive Convention Center Full timeEmbassy Suites by Hilton Orlando International Drive Convention Center, located on International Drive, within 10 minutes of Universal Orlando Resort and SeaWorld Orlando, is looking to welcome a Front Desk Supervisor to join the Front Office team Shift Pattern: Full availability and flexibility - AM/MID/PM shifts (Weekdays, weekends and holidays as...
-
Front Office Host
3 weeks ago
Orlando, Florida, United States Hyatt Full timeDescription:Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be...
-
Hotel Front Desk Manager
18 hours ago
Orlando, Florida, United States TPG Hotels & Resorts Full timeFront Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at TPG Hotels & Resorts. As a key member of our front office team, you will be responsible for leading a team of front desk and front office staff to deliver exceptional customer service and ensure seamless operations.Key Responsibilities:Supervise...
-
Front Office Director
2 days ago
Orlando, Florida, United States UCF Hotel Venture VI Full timeKey Responsibilities:As a Front Office Manager at UCF Hotel Venture VI, you will be responsible for leading the guest services team and ensuring high levels of service and quality.Key Accountabilities:Direct and supervise operational activities of the guest services team, ensuring seamless execution of hotel operations.Manage room types, training, team...
-
Assistant Front Office Manager
2 days ago
Orlando, Florida, United States Omni Hotels & Resorts Full timeJob SummaryThe Omni Hotels & Resorts is seeking a highly motivated and experienced Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for managing the day-to-day operations of the Front Office, ensuring that all systems, standards, and controls are maintained.Key ResponsibilitiesTrain and develop Front...
-
Front Office Operations Manager
6 days ago
Orlando, Florida, United States The Hotel Task Force Full timeWe are seeking an experienced Front Office Operations Manager with a strong background in hospitality management, specifically within the Hyatt brand. The ideal candidate will possess proficiency in Opera PMS and demonstrate a commitment to delivering exceptional guest experiences.Compensation: $80,000 AnnualizedRole Overview:This position involves...
-
Front Office Coordinator
5 days ago
Orlando, Florida, United States Residence Inn Orlando Airport Full timePosition OverviewJoin the team at Residence Inn by Marriott Orlando Airport as a Front Desk Agent. We are looking for a dedicated individual with a strong background in hospitality to enhance our guest experience. Compensation will be commensurate with experience, and we offer a comprehensive benefits package including health, vision, dental, paid time off,...
-
Nighttime Front Office Leader
8 hours ago
Orlando, Florida, United States Westgate Resorts Full timeCompany OverviewStarting Pay: $18 / hour - Access your earnings on-demand with our Daily Pay feature. Situated by a picturesque lakefront, the esteemed Westgate Lakes Resort & Spa offers a remarkable environment for engaging with guests from around the world who visit to enjoy Central Florida's famous theme parks and attractions. Become part of the Westgate...
-
Assistant Front Office Manager
2 months ago
Orlando, Florida, United States Hyatt Full timeDescription:At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting...
-
Front Office Coordinator
1 hour ago
Orlando, Florida, United States HERMAN AND ASSOCIATES CHILDRENS THERAPY Full timePosition OverviewWe are seeking a compassionate and organized individual to join our pediatric therapy clinic as a Front Office Coordinator. This role is crucial in ensuring the smooth operation of our front desk and providing exceptional service to our patients and their families.Key Benefits:401(k) matchingCompetitive salaryOpportunities for career...
-
Front Office Coordinator
5 days ago
Orlando, Florida, United States HERMAN AND ASSOCIATES CHILDRENS THERAPY Full timeJob OverviewWe are a dedicated pediatric therapy clinic seeking a compassionate and organized individual to manage our front office operations. The ideal candidate will possess outstanding communication abilities and a strong focus on customer service. This role demands exceptional time management and organizational skills, along with the capacity to handle...
-
Front Office Manager
2 days ago
Orlando, Florida, United States Loews Hotels & Co Full time**About Us**At Loews Hotels & Co, we're dedicated to delivering exceptional guest experiences and creating a positive impact in our communities. Our team members are the heart of our success, and we're seeking a talented Front Office Manager to join our team.**Job Summary**We're looking for a seasoned Front Office Manager to lead our guest services team and...
-
Front Office Coordinator
6 days ago
Orlando, Florida, United States HERMAN AND ASSOCIATES CHILDRENS THERAPY Full timePosition OverviewWe are seeking a dedicated and compassionate individual to manage our front office operations at HERMAN AND ASSOCIATES CHILDRENS THERAPY. This role is essential in ensuring a welcoming environment for our patients and their families.Key Benefits:401(k) matchingCompetitive salaryOpportunities for career growthPaid time...