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Associate, Account Manager

2 months ago


Atlanta, Georgia, United States Spanx Full time

Company Description

Overview
SPANX isn't your average company. We revolutionized an industry by challenging the status quo and putting the customer first. You might know the story: our founder, Sara Blakely, who needed the right thing as a base layer to feel 100% in white pants, so she cut the legs off a pair of tights and Spanx was born. The spark of that origin is the fuel for our future. We grew up in shapewear. But we've graduated. For 25 years (yep, we're old enough to rent a car now), we've been experimenting, innovating, and occasionally banging our heads against the drawing board. And we will never stop obsessing about what women who are out there doing their thing deserve. Because we are those women. And we're honored to create on behalf of us all.

We make elevated essentials with confidence built in. Essentials for layering underneath or wearing out loud, for "just-between-us" and "where'd you get that?" For everything you've got planned (and don't). Because what you put on can change how you show up. And if its' not working for you, it's got no place in your closet. Or on your body. Creating items that'll make you feel great is a matter of the heart—and the lab. In every Spanx product is technology we design and build to highlight, complement, and form your look, just the way you like it. SPANX design and technology help make sure what you see in the mirror reflects that feeling of feeling your best (you know the feeling?). We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion.

About the role
The Associate, Account Manager at Spanx will support domestic wholesale retail accounts. As a member of the Sales team, you will play an integral role in further achieving, maintaining, and surpassing the hyper-growth journey that is Spanx.

This role is a hybrid position with in-office work, based in our Atlanta headquarters, and reports into our Account Manager, Global Commerce.

Job Description

You'll love it because you will...

  • Support Account Manager in managing business basics
  • Provide daily support for the Department Store World in Intimate Apparel
  • Responsible for forecasting monthly shipping projections for major accounts
  • Monitor account base selling, track weekly and door selling, seasonal turn, and margin
  • Analyze business trends and product opportunities for overall business
  • Own all accounts MKD's, credit issues, mis-ships, and any RTV process
  • Responsible for creating and maintaining all department logs- Shipping, Cancellations, Discounts, etc.
  • Communicate and collaborate with warehouse on all shipping for the buying teams
  • Manage EDI process
  • Build and monitor monthly OTB's by account identifying opportunity and risk
  • Organize & run monthly conference calls with accounts
  • Hold seasonal market appointments overseeing the prep, appointment, and order process start to finish
  • Support Advertising opportunities by cross functionally partnering with creative & sample teams
  • Responsible for quarterly store visits
  • Assist in management of merchandise directives and trainings

Qualifications

We require...

  • 2 years' experience in Sales or Account Management
  • Bachelor's Degree (preferably in Business or Fashion Merchandising)
  • Demonstrated understanding of in-store business and how to analyze the business through retail math
  • Ability to take risks, champion ideas, and grow independently and professionally
  • Strong organizational skills with the capability to balance competing priorities
  • Ability to leverage relationships within the organization to meet deliverables
  • Ability to establish trust and maintain a collaborative spirit working cross-functionally in the organization
  • Acknowledge, value, and implement forward-thinking practices
  • Flexibility and adaptability to changing priorities
  • Adapts well to ambiguity, change, and different cultures; finds positive opportunities in these circumstances
  • Tackles demanding goals enthusiastically; seeks out progressively more difficult assignments and roles; proactively identifies and acts on opportunities and improvement areas; accomplishes work autonomously; strives to outperform others
  • Problem Solves; proficient in identifying root causes in a problem, generating effective solutions with teams, using facts and data for prompt decisions, and takes responsibility for results

Additional Information

Spanx is proud of our continued Progressive People Practices...

  • Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
    Fertility testing and treatment are included in Spanx's medical plans, even without the diagnosis of infertility.
  • Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
  • Mental Health Days: 10 days
  • 401K: Matched up to 4% with immediate vesting.
  • PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Spring; one between Christmas and NYE)
  • Flex Friday: Year-round half day Fridays