Account Manager Senior Associate
4 days ago
Account Manager (Travelport Level: Senior Associate) | United States
Travelport is a global travel retail platform that provides easy ways for businesses to connect with agencies and travelers. We're leading the change in the industry, and we're looking for a talented Account Manager to join our team.
What We Do
We power the future of travel by providing a platform that connects businesses with agencies and travelers. Our team is dedicated to building a culture of inclusivity and diversity, and we're committed to making a positive impact on the communities we serve.
Key Responsibilities
- Manage contracts and execute growth and share of wallet initiatives for top-tier Enterprise clients in NORAM.
- Develop frameworks to visualize complex contracts and coordinate activities to track performance and delivery.
- Represent the face of the contract across the organization, orchestrating frequent cadence with internal teams and resources.
- Build key stakeholder relationships and ensure required notifications, key deadlines, and deliverables are effectively communicated and executed.
- Identify risks and take preventative measures to mitigate, ensuring compliance and awareness of expected misses.
- Proactively engage with customers and internal stakeholders to deliver on key objectives and strategic initiatives.
- Share best-in-class processes and templates across the Global Agency Sales Organization.
- Maintain complete and up-to-date account plans, achieving buy-in with customers.
Requirements
- Bachelor's degree in business administration, commerce, or equivalent.
- Minimum of three years working experience in a business-to-business environment, preferably with a travel technology or software company.
- High degree of self-motivation, confidence, and assertiveness.
- Strong interpersonal skills, with confidence and assertiveness.
- Ability to interpret and articulate contractual clauses.
- Strong commercial understanding of the Travelport business model, core drivers, and technology requirements.
- Strong functional/technical knowledge of the Travelport platform.
- Understanding of the travel sector, including Loyalty Travel, Online Travel Agencies (OTAs), and Travel Management Companies (TMCs).
What We Offer
We offer a comprehensive benefit program, including medical, dental, vision, employer-paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, and many other voluntary benefits to fit your specific needs. We prioritize health and wellness, offering a generous paid time off policy and contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, providing 16 weeks of paid time off for the birthing parent and 8 weeks for the non-birthing parent.
Salary Target/Range: $75,000-$80,000
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including internal equity, experience, education, specialty, and training.
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