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Account Manager

2 months ago

Atlanta, Georgia, United States Hueman PE Talent Solutions Full time
Job Overview

Connexure is seeking a highly skilled Account Manager to join our team in Atlanta, GA. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring they receive maximum value from our stop-loss insurance software solutions.

Key Responsibilities:
  • Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, acting as their primary point of contact.
  • Onboarding and Training: Facilitate the onboarding process for new clients, providing comprehensive training and support to ensure successful implementation and adoption of our software.
  • Account Monitoring: Regularly check in with clients to monitor their usage and satisfaction with our software, addressing any concerns or issues promptly.
  • Client Feedback: Gather and relay client feedback to the product development team to inform future enhancements and improvements.
  • Performance Metrics: Track and report on key performance indicators (KPIs) related to client satisfaction, retention, and revenue growth.
  • Industry Knowledge: Stay informed about industry trends and developments in the stop-loss insurance market to provide valuable insights and recommendations to clients.
Job Qualifications:
  • Education: Typically, a relevant degree such as a Bachelor's or Associate's in Technical, Business, Finance, Accounting, Engineering, Computer Science, or a related field.
  • Proven experience as an Account Manager or in a similar client-facing role.
  • Excellent communication and interpersonal skills.
  • Problem-solving mindset with a proactive approach to addressing client needs and challenges.
  • Ability to manage multiple accounts and projects simultaneously, prioritizing effectively.
  • Proficiency in using CRM software and other relevant tools.
  • Strong analytical skills with the ability to interpret data and make informed recommendations.

At Connexure, we value collaboration, excellence, and a passion for technology and healthcare. If you are interested in learning more about a career with Connexure as an Account Manager, apply today.