Account Associate
4 days ago
Join World 50, inc. as an Account Associate and play a vital role in growing our membership proposition. As a key member of our account management team, you will be responsible for delivering exceptional service to our existing members and driving revenue growth through strategic sales interactions.
Key Responsibilities:- Engage with Senior Executives: Run product demonstrations, training webinars, and invite members to events to foster meaningful relationships.
- Provide Support: Offer onboarding, service throughout the subscription, and renewal or off-boarding support to ensure seamless member experiences.
- Proactive Recruitment: Identify and recruit members for live and virtual events throughout the member calendar.
- Strategic Coordination: Collaborate with internal teams to achieve business success and member satisfaction.
- Member Requests: Manage member inquiries, technical support, and customer service to ensure timely resolutions.
- Renewal Planning: Execute renewal plans for each member and support Account Managers with scheduling calls, meetings, and preparing usage statistics.
- Technical Support: Provide technical assistance and customer service support, requiring knowledge of technical systems and CRM.
- Event Organization: Assist with organizing meetings, schedules, and travel arrangements for local and international events.
- Client Information: Accurately update client information to maintain up-to-date records.
- Commercial Career Path: An interest in developing a commercial career path.
- Microsoft Office Suite: Excellent grasp of the Microsoft Office Suite.
- Relationship Building: Ability to develop excellent personal relationships with internal and external customers.
- Business Acumen: Thirst for knowledge about business and desire to learn about procurement's role as a critical business driver for success.
- Attention to Detail: Excellent attention to detail, analytical, and numerate, with ability to deal with ambiguous situations.
- Organizational Discipline: Understands the need for organizational discipline and outcomes-based planning to achieve success in a team.
This opportunity offers a $55,000 basic salary with an expected on-target earnings of $60,000-$61,500 in a full year. World 50, inc. operates on a hybrid work model, requiring associates to work in the office two days a week, plus one extra day the last week of the month. We value diversity and inclusion, and as an equal opportunity employer, we strive to build inclusive and diverse communities of purpose.
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