Customer Experience Associate III
2 months ago
Conduent is a company that delivers services and solutions for Fortune 100 companies and governments, making a difference for millions of people every day. Join a culture that values individuality and offers opportunities for personal growth.
Customer Service Representative- Payment Processing
Weekends off, onsite position in Glen Burnie, MD. Starting at $20/hr. Monday-Friday shift.
The Customer Service Rep will handle lockbox inquiries via phone, email, and case system, ensuring adherence to service level agreements.
Requirements:
- Excellent communication skills
- Self-motivation and problem-solving abilities
- Time management and attention to detail
- Proficient in PC skills
- High school diploma or GED
Good to know:
- Experience in lockbox environment or banking
- Seating position
- Knowledge of Salesforce beneficial
- Perform research on client errors
- Communication with clients for error resolution
- Provide daily and monthly error reporting
- Other miscellaneous tasks as needed
Conduent offers competitive compensation and benefits including health insurance, dental and vision programs, retirement savings, and paid time off.
Conduent is an Equal Opportunity Employer, valuing diversity and inclusion.
At Conduent, the health and safety of associates, families, and communities is a top priority.
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