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Benefits Assistant

4 months ago

Chicago, Illinois, United States Komatsu Full time

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

We have a new opportunity to join our Employee Benefits team as a Benefits Assistant. This role is based out our headquarters office in Chicago, IL (near O'Hare). Infrequent travel to Milwaukee for meetings with broader HR and Benefits team members may be required.

The Benefits Assistant performs administrative work supporting the health and wellness function of Employee Benefits. Key areas of support include the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan. The individual in this role must be comfortable working with employees in their immediate department, the broader Human Resources team, and employees of all levels across the Komatsu organization.

Key Job Responsibilities
  • Ensures the accuracy of all benefits enrollments in the Alight benefits system to provide vendors with accurate eligibility information
    • Assists with the open enrollment process.
    • Distribute all benefits enrollment materials and determines eligibility.
  • Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
  • Assists with new-hire orientations
    • Conduct benefits orientations and explain benefits self-enrollment system.
    • Runs report in system to ensure timely enrollment for new hires.
  • Perform quality checks of benefits-related data.
  • Assist employees regarding benefits claim issues and plan changes.
  • Assist employees with carriers and process life status changes.
  • Coordinate workers' compensation claims with third-party administrator. Ensures timely follow up on claims when required.
  • Respond to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
  • Work with Retirement team to responds to 401(k) inquiries from employees relating to enrollments, plan changes and contribution amounts.
  • Assist with internal and external mailings for employees, retirees, etc. for Milwaukee (South Harbor) and Chicago locations
  • Assist with meeting scheduling for Benefits Department
Qualifications/Requirements
  • Associate degree in HR or related field, but experience and/or other training/certification may be substituted for the education
  • Knowledge of employee benefits and applicable laws.
  • Strong customer service mindset and appropriate handling of confidential material. Must be able to maintain confidentiality.
  • Two years' experience in HR and/or benefits administration (Preferred)
  • Proficient knowledge/experience in use of Excel (VLOOKUP's, Pivot tables), Word, PowerPoint, DocuSign and data entry
  • Detailed, results-oriented; Must be able to work independently and possess ability to multi-task
Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.