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Guest Service Agent

2 months ago

Honolulu, Hawaii, United States realjobshawaii Full time


The Guest Service Agent is the "front line" ambassador of the hotel and is responsible for delivering the highest level of professionalism and attention to detail in all of their interactions with the guest at the front desk.

This position accurately records guest information, properly handles and/or remedies guest complaints, responds to guest inquiries accurately and promptly; and provides the guest with excellent customer service, by servicing and anticipating their needs with the Aloha spirit.