Guest Services Representative

5 hours ago

Honolulu, Hawaii, United States Marriott Vacations Worldwide Full time
Job Title: Guest Services Agent

Job Summary: We are seeking a Guest Services Agent to join our team at Marriott Vacations Worldwide. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our owners and guests, ensuring their vacation experience is memorable and enjoyable.

Key Responsibilities:
  • Check owners/guests into their villas and review property amenities, services, and local areas of interest.
  • Actively listen and respond positively to guests' questions, concerns, and requests, and contact other departments to help resolve guest issues.
  • Identify and explain room features to guests, and follow up with owners/guests to ensure their requests or problems have been met to their satisfaction.
  • Answer telephone calls and route calls to the proper department as applicable.
  • May be asked to assist with bellman and runner duties depending on facility or location.
Requirements:
  • Available to work various shifts, holidays, and both weekend days.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
  • Bilingual in English and Japanese preferred.
About Us:

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer a supportive, friendly, and beautiful work environment, with opportunities for growth and development.

  • Guest Service Representative

    4 weeks ago

    Honolulu, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Service Representative to join our team at the Moana Surfrider A Westin Resort & Spa Waikiki Beach. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesOrganize...

  • Guest Service Representative

    4 weeks ago

    Honolulu, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Service Representative to join our team at the Moana Surfrider A Westin Resort & Spa Waikiki Beach. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.Key ResponsibilitiesOrganize and...

  • Guest Service Representative

    4 weeks ago

    Honolulu, Hawaii, United States free-classifieds-usa Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at Sheraton Waikiki. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Organize and process guest...

  • Guest Service Representative

    1 month ago

    Honolulu, Hawaii, United States Navy Exchange Full time

    Job Summary:We are seeking a highly skilled Guest Service Representative to join our team at Navy Exchange. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling all stages of their stay, and resolving any issues that may arise.Key Responsibilities:Provide warm and welcoming service...

  • Guest Service Representative

    1 month ago

    Honolulu, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at the Moana Surfrider A Westin Resort & Spa Waikiki Beach. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...

  • Guest Service Representative

    7 days ago

    Honolulu, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Sheraton Waikiki Beach Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and...

  • Guest Service Representative

    2 weeks ago

    Honolulu, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins...

  • Hotel Guest Service Representative

    2 weeks ago

    Honolulu, Hawaii, United States Halekoa Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at the Hale Koa Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide personalized service to...

  • Guest Services Representative

    3 weeks ago

    Honolulu, Hawaii, United States Highgate Hotels Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Highgate Hotels.Job Summary:The Guest Services Agent is responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay. This role requires a strong attention to detail,...

  • Guest Services Representative

    4 weeks ago

    Honolulu, Hawaii, United States Best Western Plaza Hotel Full time

    Job Title: Guest Services AgentLocation: Best Western Honolulu, HIJob Type: Full-timeAbout Us: Highgate Hotels is a premier real estate investment and hospitality management company. We are committed to providing exceptional service to our guests and creating a positive work environment for our employees.Job Summary:The Guest Services Agent is responsible...

  • Guest Services Representative

    3 weeks ago

    Honolulu, Hawaii, United States Hilton Garden Inn Waikiki Beach Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Hilton Garden Inn Waikiki Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to all...

  • Guest Service Representative

    2 weeks ago

    Honolulu, Hawaii, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Waikiki Beach Marriott Resort & Spa. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs,...

  • Guest Service Representative

    4 weeks ago

    Honolulu, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Waikiki Beach Marriott Resort & Spa. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs,...

  • Guest Services Representative

    3 weeks ago

    Honolulu, Hawaii, United States Marriott Vacations Worldwide Full time

    {"title": "Guest Services Agent", "description": "Make a Difference in Vacation MemoriesAt Marriott Vacations Worldwide, we're passionate about creating unforgettable experiences for our guests. As a Guest Services Agent, you'll play a vital role in making their vacation dreams come true.Key Responsibilities:Check-in guests and provide them with information...

  • Guest Service Representative

    3 weeks ago

    Honolulu, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Waikiki Beach Marriott Resort & Spa. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs,...

  • Guest Services Representative

    1 week ago

    Honolulu, Hawaii, United States Hilton Garden Inn Waikiki Beach Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Hilton Garden Inn Waikiki Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to all guests, ensuring...

  • Guest Services Representative

    3 weeks ago

    Honolulu, Hawaii, United States Marriott Vacations Worldwide Full time

    Job SummaryWe are seeking a skilled Guest Services Agent to join our team at Marriott Vacations Worldwide. As a Guest Services Agent, you will play a vital role in providing exceptional experiences for our Owners/guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesCheck Owners/guests into their villas, reviewing property amenities,...

  • Guest Services Representative

    13 hours ago

    Honolulu, Hawaii, United States Highgate Hotels Full time

    Job Title: Guest Services AgentJob Summary:The Guest Services Agent is a key member of our Front Office team, responsible for providing exceptional service to our guests throughout their stay. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities:Greet and...

  • Helicopter Guest Services Representative and Chauffeur

    1 month ago

    Honolulu, Hawaii, United States Blue Hawaiian Helicopters Full time

    Job SummaryBlue Hawaiian Helicopters is seeking a highly skilled and experienced Helicopter Guest Services Representative and Chauffeur to join our team. As a key member of our operations team, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our helicopter tours.Key Responsibilities:Guest Service: Provide...

  • Guest Service Representative

    4 weeks ago

    Honolulu, Hawaii, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs,...