Guest Services Representative
4 weeks ago
At Highgate Hotels, we are seeking a highly skilled and customer-focused Guest Services Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded.
- Manage the Front Desk, handling check-ins, check-outs, and room assignments in a timely and efficient manner.
- Respond to guest inquiries and resolve any issues or concerns in a professional and courteous manner.
- Process payments, handle cash and credit transactions, and maintain accurate records.
- Collaborate with other departments to ensure seamless guest experiences.
- Stay up-to-date on hotel policies, procedures, and services to provide accurate information to guests.
- Participate in ongoing training and development to enhance skills and knowledge.
- High School diploma or equivalent required.
- Previous experience in a hotel or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- A competitive hourly rate of $30.43.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A chance to work with a leading hospitality company.
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Guest Services Representative
4 weeks ago
Honolulu, Hawaii, United States Highgate Hotels Full timeJob SummaryThe Guest Services Representative is responsible for providing exceptional service to all guests during their stay, ensuring a seamless and memorable experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesWelcoming guests and...
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Guest Service Representative
4 weeks ago
Honolulu, Hawaii, United States Marriott Full time**Job Summary**As a Guest Service Representative, you will be responsible for organizing, confirming, processing, and conducting all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. You will secure payment, verify and adjust billing, and activate and file room keys. You will also process all guest requests and relay...
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Guest Services Representative
4 weeks ago
Honolulu, Hawaii, United States Marriott Vacations Worldwide Full timeJob Title: Guest Services AgentJob Summary: We are seeking a Guest Services Agent to join our team at Marriott Vacations Worldwide. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our owners and guests, ensuring their vacation experience is memorable and enjoyable.Key Responsibilities:Check owners/guests into...
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Guest Services Representative
3 weeks ago
Honolulu, Hawaii, United States Best Western Plaza Hotel Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Best Western Honolulu. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and welcome guests, respond to their inquiries, and...
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Guest Service Representative
4 weeks ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Waikiki Beach Marriott Resort & Spa. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesOrganize and confirm guest...
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Guest Service Representative
3 weeks ago
Honolulu, Hawaii, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Service Agent to join our team at Marriott International Inc. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs, room reservations,...
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Guest Services Representative
4 weeks ago
Honolulu, Hawaii, United States Honolulu Airport Hotel Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at the Honolulu Airport Hotel. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide attentive and courteous service to all guests during check-in,...
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Guest Services Representative
4 weeks ago
Honolulu, Hawaii, United States Highgate Hotels Full timeJob Title: Guest Services AgentJob Summary:The Guest Services Agent is a key member of our Front Office team, responsible for providing exceptional service to our guests throughout their stay. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities:Greet and...
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Guest Service Representative
4 weeks ago
Honolulu, Hawaii, United States Marriott International Inc Full timeJob SummaryAs a Guest Service Representative at Marriott International Inc, you will be responsible for providing exceptional service to our guests. Your primary duties will include organizing and confirming guest check-ins and check-outs, processing room reservations and requests, and securing payment. You will also be responsible for verifying and...
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Guest Services Manager
4 weeks ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking...
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Hotel Guest Service Representative
4 weeks ago
Honolulu, Hawaii, United States Marriott Hotels & Resorts Full timeKey ResponsibilitiesAs a Guest Service Agent, you will be responsible for ensuring a seamless and personalized experience for our guests. This includes:Managing guest check-ins and check-outs, including room reservations and key distributionProcessing guest requests and resolving any issues that may ariseVerifying and adjusting guest billing, including...
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Guest Service Ambassador
3 weeks ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryAs a Guest Service Representative at Sheraton Waikiki Beach Resort, you will be responsible for providing exceptional guest experiences through efficient and personalized service. This role involves organizing and confirming guest check-ins and check-outs, processing room reservations, requests, and cancellations, as well as securing payment and...
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Guest Services Manager
4 weeks ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryServe as the property manager on duty, overseeing all property operations to ensure exceptional hospitality and service standards are met.Key ResponsibilitiesRepresent property management in resolving guest-related situations, providing guidance and support as needed.Manage the flow of questions and direct guests within the lobby, ensuring a...
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Guest Services Coordinator
3 weeks ago
Honolulu, Hawaii, United States The Institute for Human Services, Inc. Full timeJob Title: Guest Services AssistantJob Summary:The Institute for Human Services, Inc. is seeking a Guest Services Assistant to provide exceptional customer service and support to our clients at our emergency shelters. As a key member of our team, you will play a vital role in creating a warm and welcoming environment of Ho'okipa (Hospitality) for our...
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Airline Customer Service Representative
4 weeks ago
Honolulu, Hawaii, United States Worldwide Flight Services Full timeJob Title: Airline Agent Premium ClubAt Worldwide Flight Services, we are seeking a highly skilled and customer-focused individual to join our team as a Premium Club Agent.Key Responsibilities:Provide exceptional customer service to all passengers within the assigned work area.Prepare and set up the lounge area for opening and closing, ensuring a warm and...
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Airline Customer Service Representative
4 weeks ago
Honolulu, Hawaii, United States Worldwide Flight Services Full timeJob Title: Premium Club AgentJob Summary: We are seeking a highly skilled and customer-focused Premium Club Agent to join our team at Worldwide Flight Services. As a key member of our lounge team, you will be responsible for providing exceptional service to our passengers, ensuring their travel experience is seamless and enjoyable.Key Responsibilities:Attend...
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Guest Experience Representative
4 weeks ago
Honolulu, Hawaii, United States Hilton Grand Vacations Full timeJob SummaryWe are seeking a highly skilled Guest Experience Agent to join our team at Hilton Grand Vacations. As a Guest Experience Agent, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesAs a Guest Experience Agent, you will be responsible for...
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Guest Services Coordinator
4 weeks ago
Honolulu, Hawaii, United States Marriott Full timeJob SummaryWe are seeking a highly skilled Guest Services Coordinator to join our team at the Sheraton Waikiki Beach Resort. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued guests.Key ResponsibilitiesSupply guests with...
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Guest Services Ambassador
4 weeks ago
Honolulu, Hawaii, United States Marriott Vacations Worldwide Full timeJob Title: Guest Services AmbassadorAt Marriott Vacations Worldwide, we're seeking a Guest Services Ambassador to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring that our resort guests feel welcome and valued.Key Responsibilities:Greets and engages resort guests to...
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Guest Service Agent
4 weeks ago
Honolulu, Hawaii, United States Marriott International Inc Full timeJob Title: Guest Service AgentJob Summary:We are seeking a Guest Service Agent to join our team at Marriott International Inc. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests,...