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Director Of Sales

2 months ago

Philadelphia, Pennsylvania, United States HHM Hotels Full time

Opportunity:
Director of Sales Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships

Responsibilities:
Your Focus

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Use internal and external resources and data to develop strategic plans to incorporate all business segments.
  • Understand sales and business processes, support corporate and hotel goals, and contribute to the enhancement of customer value.
  • Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.
  • Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan.
  • Achieve annual hotel revenue goals as agreed upon and established in the annual budget.
  • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Articulate and leverage the benefits of the hotel to close sales opportunities.
  • Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.
  • Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development.
  • Develop effective presentations (orally and written) where ideas, opinions, recommendations, and conclusions are clearly understood.
  • Travel locally to conduct outside calls, promote the hotel, and review competition.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Perform other duties as requested by management

Qualifications:
Your Background and Skills

  • Four-year college degree required; additional/advanced degree coursework in business administration, marketing, and communications a plus.
  • Previous sales experience in a comparable hotel size and scope is required with operations experience preferred.
  • Public relations and community marketing experience required.
  • Proficient in the use of Excel, Word, Delphi, and access database tools.
  • Your Focus
  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Use internal and external resources and data to develop strategic plans to incorporate all business segments.
  • Understand sales and business processes, support corporate and hotel goals, and contribute to the enhancement of customer value.
  • Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.
  • Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan.
  • Achieve annual hotel revenue goals as agreed upon and established in the annual budget.
  • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Articulate and leverage the benefits of the hotel to close sales opportunities.
  • Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.
  • Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development.
  • Develop effective presentations (orally and written) where ideas, opinions, recommendations, and conclusions are clearly understood.
  • Travel locally to conduct outside calls, promote the hotel, and review competition.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Perform other duties as requested by management