Sr. Labeling Systems Analyst

1 month ago


Sunnyvale, California, United States Intuitive Surgical Full time
Job Description

This role is within Product Labeling Design and Development team within Technical Services Department (Shared Services). Product Label Design and Development team works very closely with Global Labeling team for supporting product labeling activities for the full lifecycle of Intuitive products. As a Label Specialist System Analyst , the role requires hands-on execution with Label Design and Development deliverables with Label System Migration to a new system. As a Label Specialist System technician -will work very closely with management on successful execution of label files into new labeling system. This may not be limited to Label Design and Development but requires continuous support onsite for printing the labels (in some cases at multiple locations) and troubleshooting as needed. The role requires to support projects with a very tight timeline while processes are being developed along the way.

Roles & Responsibilities:

  • Create/update/maintain various iteration of the product label content and artwork along with managing changes within document management system
  • Effectively work with cross functional team members (e.g. R&D, Regulatory, Operations, Quality, Marketing and Vendor) for successful execution of label data migration into new labeling System
  • Able to execute and support deliverables on a short notice and tight timeline in alignment with critical business need.
  • Troubleshoot Issues, communicate impact and propose solutions
  • Support and execute complex/major design change projects in conjunction with IT, Program manager and engineering teams as needed with the Label System migration
  • Must be able to execute and design the labels independently in Robar (label System)
  • Supports and collaborates with Label Design and Development team to produce consistent method of developing the product labels not limited to adopt to support current business needs.
  • Execute and maintain assets within Labeling System
  • Execute and be able to manage the formats within the current labeling system
  • Ensure clear communication with direct management on project risks, tactical project approach and issues which need escalations
  • Provide training to peer and subordinate team members
  • Have strong working knowledge for PLM (Agile) system and change control processes knowledge in order to work within those applications
  • Collaborates effectively with cross functional teams (Test Engineering, Quality, Regulatory, Project Management, Design and Document Control) and support business needs/solutions to support manufacturing needs for multiple products/BU
  • Collaborate with business unit/IT stakeholders in the development of labeling solutions
  • Develop tools to continue to support tactical business transformational programs
  • Execute User Acceptance Testing (UAT) activities with IT/business partners for product label content

Additional Responsibilities:

  • Ensures successful, on-time completion of department projects; communicates constraints to direct management when successful project completion is at risk
  • Performs and executes a broad variety of tasks in support of global labeling as assigned by department management


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