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Packaging Graphics and Product Label Specialist 3

2 months ago

Sunnyvale, California, United States Intuitive Surgical Full time
Job Description

Primary Function

This role is within "Product Labeling Design and Development" team within Technical Services Department (Shared Services). Product Label Design and Development team works very closely with Global Labeling team for supporting product labeling activities for the full lifecycle of Intuitive products. As a Packaging Graphics & Product Label Specialist -3, the role requires hands-on execution with Label Design and Development deliverables. As a Label Specialist -3 work closely with Labeling Project Managers and cross functional business team members for New Product Development (NPD) and/or Sustaining to support end-to-end Label content creation and managing the artwork release.

Roles & Responsibilities:

  • Create/update/maintain various iteration of the product label content and artwork along with managing changes within document management system
  • Effectively work with cross functional team members (e.g. R&D, Regulatory, Operations, Quality, Marketing) and represent Labeling function in the core team meetings for developing labeling content, alignment and translating it into functional label layout utilizing labeling software and/or illustrating software
  • Able to execute and support with minor requirement updates.
  • Ability to execute tasks independently for minor projects which requires minimum content updates/changes (for ex. Version change etc.)
  • Troubleshoot Issues, communicate impact and propose solutions
  • Support and execute complex/major design change projects in conjunction with Labeling PMs and engineering teams
  • Must be able to execute and design the labels in current Labeling applications (Ex. GLMS, Bartender, Hybrid)
  • Able to execute required label qualifications including attributes, tables, images, symbols and translations, training and problem solving assistance
  • Supports and executes company initiatives/ Quality Management System (QMS) as identified by management
  • Execute end to end GLMS Change Order process
  • Supports and collaborates with Label Design and Development team to produce consistent method of developing the product labels not limited to adopt to support current business needs and manufacturing variance of producing the product labels.
  • Ensure clear communication with direct management on project risks, tactical project approach and issues which need escalations
  • Provide training to peer and subordinate team members
  • Have in depth PLM (Agile) system and change control processes knowledge in order to 'trouble shoot' issues as needed and know when to escalate them to appropriate department (IT, Doc Control, manufacturing etc.)
  • Collaborates effectively with cross functional teams (Test Engineering, Quality, Regulatory, Project Management, Design and Document Control) and support business needs/solutions to support manufacturing needs for multiple products/BU
  • Collaborate with business unit/IT stakeholders in the development of labeling solutions
  • Develop tools to continue to support tactical business transformational programs
  • Coordinate User Acceptance Testing (UAT) activities with IT/business partners for product label content
  • Contribute to the development of solutions and best practices for labeling initiatives

Additional Responsibilities

  • Ensures successful, on-time completion of department projects; communicates constraints to direct management when successful project completion is at risk
  • Performs and executes a broad variety of tasks in support of global labeling as assigned by department management