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Senior Business Systems Analyst

2 months ago


Sunnyvale, California, United States Iron Systems Full time

Company Overview:
Iron Systems is a forward-thinking provider of tailored computing infrastructure solutions, including network servers, storage, OEM/ODM appliances, and embedded systems.

Position:
Business Systems Analyst V
Location: Remote

Role Summary:
The primary responsibility of this position is to assist in the evaluation and enhancement of requests across various first-party and third-party applications. This role emphasizes collaboration with business stakeholders to accurately articulate problem statements, requirements, and prioritization, translating these into comprehensive technical specifications for engineering teams.

Key Responsibilities:

  • Analyze user requirements and facilitate User Acceptance Testing (UAT).
  • Communicate project status updates and gather additional information as necessary.
  • Manage multiple requests across diverse business and engineering partner groups.
  • Support long-term initiatives by collaborating with solution designers to create Functional Requirement Documents (FRD) and Business Requirement Documents (BRD).
  • Organize and oversee UAT processes and assist in hypercare operations.
  • Maintain clear and timely communication regarding status updates, obstacles, and additional information required for processing enhancement requests.
  • Work closely with requestors to define problem statements, success criteria, and business priorities.
  • Validate business justifications and impact statements submitted by requestors.
  • Organize requirements and collaborate with stakeholders and engineering partners to address follow-up inquiries.
  • Quickly familiarize with various internal tools and applications to retrieve necessary information.
  • Apply effective design and system governance principles to refine and prioritize stakeholder requirements.
  • Learn and assist in refining enhancement request and project processes.
  • Handle escalations from stakeholders while balancing empathy with organizational priorities and engineering capabilities.

Required Skills:

  • Extensive experience in requirements gathering and definition.
  • Strong verbal and written communication skills.
  • Proficient problem-solving abilities and attention to detail.
  • Ability to work independently and manage time effectively.
  • In-depth knowledge of solution design and business system governance.
  • Familiarity with business applications and architecture.
  • Experience with Workday is preferred but not mandatory.

Preferred Qualifications:
Bachelor's degree in a technical discipline such as Management Information Systems or Computer Science (or equivalent experience).

Mandatory Skills:
Strong experience in requirements collection and definition, effective communication skills, problem-solving skills, attention to detail, and interpersonal skills.