![Skamania Lodge, Southwest Skamania Lodge Way, Stevenson, WA, USA](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent
2 months ago
Job Description:
Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Remain calm and alert, especially during emergencies and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Summon bell-staff assistance to escort guests to their rooms as appropriate.
Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order.
Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer.
Use the photocopier to make copies of items as required.
File registration cards in room number order.
Retrieve registration cards from the files for each check out.
Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
Compensation:
$17.00 hr.
Every job here has the opportunity to grow into Lead, supervisory, management, and executive-level positions. We promote from within and are also open to cross-training across a variety of departments.
Schedule:
Full-Time or Part-Time
This is a 24-7, 365 day a year business that will require some work during nights, weekends and holidays. Must have a flexible schedule that can move between shifts and days as needed.
Full Time Benefits:
Paid Time Off- up to 11 days in your first year.
Paid Sick Time
Medical, dental, and vision coverage
HSA/FSA accounts
Employer paid group life and ADD insurance
401(k) plan with company match
Pet insurance
All Employee Benefits:
A hot free meal daily
Free Golf, Mini Golf, and Disk Golf for you +1
Free access to the Fitness Center, Pool, and Hot Tubs for you +1
Discounts on Food, Retail and Spa.
Discounts on hotel rooms to affiliated properties in the Benchmark Pyramid portfolio (including Skamania Lodge).
Discounts to Concerts, Columbia Store, Amusement Parks and more
Qualifications:
High school diploma preferred.
Prior hospitality experience preferred.
Applicants with additional language skills preferred.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
Experience with Galaxy systems is a plus but not required.
LOCATION:
Stevenson, WA
22 miles from White Salmon, WA
23 miles from Hood River, OR
28 miles from Washougal, WA
30 miles from Troutdale, OR
30 miles from Camas, WA
50 minutes from Vancouver, WA
50 minutes from Portland, OR
To apply please , email us your resume, or contact our recruiter directly at (Five Zero Nine)- Four Two Seven- 2535
-
Front Desk Representative
15 hours ago
Idaho City, Idaho, United States Tamarack Resort Full timeJob SummaryTamarack Resort is seeking a highly skilled and enthusiastic Front Desk Agent to provide exceptional service to our guests. As a key member of our team, you will be responsible for creating a warm and welcoming experience for our visitors.Key Responsibilities:Guest Service Delivery: Provide personalized service to guests, ensuring a memorable...
-
Leisure Sales Supervisor
1 month ago
Idaho Falls, Idaho, United States Skamania Lodge, Southwest Skamania Lodge Way, Stevenson, WA, USA Full timeResponsible for the day-to-day operations of the Reservations Department to ensure maximum customer satisfaction and daily revenue.Description: Manage schedules to meet expense needs. Manage the relationship with third party vendors associated with reservations (i.e. NAVIS, SynXis, SMS). Achieve agreed upon sales targets and outcomes within...
-
Compensation Administrator
6 days ago
Idaho Falls, Idaho, United States INTRINSIC HOLDINGS CORP Full timeJob OverviewThe Payroll Administration Associate plays a crucial role in managing a variety of financial and administrative responsibilities. This position involves assisting with the timely completion of biweekly payroll and supporting the Finance Director in achieving the organization’s financial objectives. The Payroll Administration Associate is...
-
Overnight Guest Services Associate
1 day ago
Idaho Falls, Idaho, United States Woodbury Full timeBecome a vital part of a leading hospitality organization. Your primary role will be to ensure that every guest enjoys a remarkable experience during their stay at our establishment. Join our team and benefit from competitive compensation, a comprehensive benefits package, travel discounts, and opportunities for professional development and career...
-
Club Operations Manager
14 hours ago
Twin Falls, Idaho, United States Gold's Gym Idaho Full timeJob SummaryGold's Gym Idaho is seeking a highly skilled and experienced Club Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our gym, ensuring that our members receive exceptional service and that our facilities are clean and well-maintained.Key...
-
Club Operations Manager
14 hours ago
Twin Falls, Idaho, United States Gold's Gym Idaho Full timeJob SummaryGold's Gym Idaho is seeking a highly skilled and experienced Club Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our gym, ensuring that our members receive exceptional service and that our facilities are clean and well-maintained.Key...
-
Client Support Specialist
6 days ago
Twin Falls, Idaho, United States Nelson-Jameson, Inc. Full timeCustomer Service Representative - Nelson-Jameson, Inc.Job Category: SALESJob Overview:Join a recognized leader in the industry, known for its commitment to excellence and community impact. As a Customer Service Representative (CSR), you will play a crucial role in delivering outstanding service to our valued clients.Position Summary:The primary...
-
Customer Care Associate
6 days ago
Twin Falls, Idaho, United States Nelson-Jameson, Inc. Full timeCustomer Service Representative - Nelson-Jameson, Inc.Job Category: SALESJob Overview:Join a leading company recognized for its significant contributions to the community and excellence in operations. At Nelson-Jameson, we pride ourselves on delivering outstanding service to our clients.Position Summary:The primary role of the Customer Service Representative...
-
Front Desk Agent
2 months ago
Boyne Falls, United States Boyne Resorts Full timeA Front Desk Agents typical day includes the following: Checking in guests quickly, accurately and effectively with the highest level of guest service Suggesting activities for guests so they can make the most of their stay Being compassionate towar Front Desk, Agent, Hotel
-
Front Desk Agent
3 months ago
Klamath Falls, United States Running Y Properties Full timeFront Desk Agent General Responsibilities: In a warm and inviting way, greets and directs guest at the time of check-in and throughout the guest stay. Takes responsibility for special request from guest and handles in a quick, efficient and courteous manner. Completes Daily Shift Checklist: Reviews all departures for correct billing and reads reservation...
-
Front Desk Agent
3 months ago
Klamath Falls, United States Running Y Properties Full timeJob DescriptionJob DescriptionFront Desk AgentGeneral Responsibilities:In a warm and inviting way, greets and directs guest at the time of check-in and throughout the guest stay. Takes responsibility for special request from guest and handles in a quick, efficient and courteous manner.Completes Daily Shift Checklist: Reviews all departures for correct...
-
DR Front Desk Agent/Front Desk Shift Manager
4 days ago
Niagara Falls, United States Seneca Resorts & Casinos Full timeDR Front Desk Agent/Front Desk Shift Manager (req5437) Job Number: req5437 Job Title: DR Front Desk Agent/Front Desk Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Hotel Operations Career Level: Experienced Level of Education: High School Diploma/GED Years of...
-
Front Desk Agent
2 months ago
Boyne Falls, United States Boyne Mountain Resort Full timeOverview: As a Front Desk Agent, you are responsible for providing a warm welcome and fond farewell to each guest, creating magic moments throughout the guests stay, creating memorable first impressions, providing information about the resort and local area, and offer a full range of hotel amenities and services to our guests. You are also responsible for...
-
Front Desk Agent
2 weeks ago
Niagara Falls, United States Courtyard by Marriott - Niagara Falls Full timeJob DescriptionJob DescriptionJob Summary:The Front Desk Agent at Courtyard by Marriott - Niagara Falls will be responsible for providing exceptional customer service to all hotel guests. This individual will be the first point of contact for guests and will assist with check-in/check-out processes, answer inquiries and handle any guest concerns or requests....
-
Front Desk Agent
2 months ago
Menomonee Falls, United States Hostmark Hospitality Full time** Front Desk Agent** ** Delta Hotels by Marriott Milwaukee NorthwestMenomonee Falls, WI** **Job description** RESPONSIBILITIES/DUTIES: - Counts and verifies cash in drawer. - Runs the House Count Report and the Room Service Status Report, making sure all requests are handled properly. - Inputs reservations from customers or calls. - Greets and registers...
-
Front Desk Agent
3 days ago
Idaho City, United States Tamarack Resort Full timeOverview First impressions are everything! As a Front Desk Agent with Tamarack, you have the opportunity to provide a welcoming and memorable experience like no other. Your personalized greeting, care in guest room selection, and knowledge of the Resort will ensure our guests will have a lasting memory of their visit. ResponsibilitiesYou need to have a...
-
Front Desk Agent
2 months ago
Sioux Falls, United States Comfort Inn & Suites Sanford Sports Complex Full timeJob DescriptionJob DescriptionElevate your career in hospitality and be part of an extraordinary team at the Comfort Inn & Suites Sanford Sports Complex. We’re seeking dedicated individuals who are passionate about hospitality to join us in providing unforgettable experiences for our guests, while enjoying a fulfilling and rewarding career in a dynamic...
-
Front Desk Agent
6 days ago
Sioux Falls, United States AmericInn by Wyndham Sioux Falls North Full timeJob DescriptionJob DescriptionElevate your career in hospitality and be part of an extraordinary team at the brand-new AmericInn by Wyndham Sioux Falls North. We’re seeking dedicated individuals who are passionate about hospitality to join us in providing unforgettable experiences for our guests, while enjoying a fulfilling and rewarding career in a...
-
Front Desk Agent
3 months ago
Sioux Falls, United States Comfort Inn & Suites Sanford Sports Complex Full timeJob DescriptionJob DescriptionElevate your career in hospitality and be part of an extraordinary team at the Comfort Inn & Suites Sanford Sports Complex. We’re seeking dedicated individuals who are passionate about hospitality to join us in providing unforgettable experiences for our guests, while enjoying a fulfilling and rewarding career in a dynamic...
-
Front Desk Agent
4 weeks ago
Sioux Falls, United States AmericInn by Wyndham Sioux Falls North Full timeJob DescriptionJob DescriptionElevate your career in hospitality and be part of an extraordinary team at the brand-new AmericInn by Wyndham Sioux Falls North. We’re seeking dedicated individuals who are passionate about hospitality to join us in providing unforgettable experiences for our guests, while enjoying a fulfilling and rewarding career in a...
-
Front Desk Agent-FT or PT
2 months ago
Sioux Falls, United States Sioux Falls Best Western Plus Ramkota Hotel Full timeGuest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's accounts upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent must to expand their skill sets...
-
Front Desk Agent-FT or PT
2 months ago
Sioux Falls, United States Sioux Falls Best Western Plus Ramkota Hotel Full timeJob DescriptionJob DescriptionGuest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s accounts upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent...
-
Front Desk Associate
2 months ago
Idaho Falls, United States Gold's Gym International, Inc. Full timeFront Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the...
-
Front Desk Associate
5 months ago
Idaho Falls, United States Gold's Gym Idaho Full timeJob DescriptionJob DescriptionFront Desk AssociateThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.This detail-oriented individual will possess excellent...
-
Front Desk Agent
4 weeks ago
Boyne Falls, Michigan, United States Bluegreen Vacations Full timeMountain Run Resort, located in Boyne Falls, MI is seeking a Front Desk Associate. Hiring Immediately, apply today**** $1,000 sign on bonus paid in increments****Compensation: Starting from $16.00/hr , Bi Weekly PaySchedule: Full-Time, pm shift (2:30pm to 11pm), includes a weekend shiftLocation: 3230 Mountain Edge Road Boyne Falls, MI 49713 Be part of a team...
-
Front Desk Agent
2 weeks ago
Wichita Falls, United States Hampton Wichita Falls Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Host
2 months ago
Sioux Falls, United States Hyatt Place South Full timeJob DescriptionJob DescriptionFront Desk Hosts make a difference in the experience of our guests every day!Hyatt Place South at Lake Lorraine4935 Lake Shore Blvd, Sioux Falls, SDSummaryThe Hyatt PlaceSouth at Lake Lorraine Sioux Falls is seeking Front Desk Hosts to welcome and serve our guests. At Hyatt Place, our purpose is to care for people so they can be...
-
Front Desk Host
3 months ago
Sioux Falls, United States Hyatt Place South Full timeJob DescriptionJob DescriptionFront Desk Hosts make a difference in the experience of our guests every day!Hyatt Place South at Lake Lorraine4935 Lake Shore Blvd, Sioux Falls, SDSummaryThe Hyatt PlaceSouth at Lake Lorraine Sioux Falls is seeking Front Desk Hosts to welcome and serve our guests. At Hyatt Place, our purpose is to care for people so they can be...