![D.A. Davidson Companies](https://media.trabajo.org/img/noimg.jpg)
Computer Support Specialist
1 month ago
D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.
Computer Support Specialist - Summary and Function
D.A. Davidson is looking for a Computer Support Specialist to join our Information Technology team. The person in this role will respond to real-time events in the support and maintenance of information technology assets in a courteous manner to ensure the timely resolution of hardware and software application problems.
Qualifications:
- Working knowledge of the Service Desk system, phone system, supporting business applications, workflows and processes.
- Proficient knowledge of basic computer hardware.
- Bachelor's degree in field of specialty or equivalent IT Support experience.
- ITIS Certification
- Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems.
- Excellent communication skills, both oral and written. Ability to communicate technical directions, both in person and over the phone.
- Excellent customer service skills. Ability to work successfully with a variety of personalities and various management levels.
- Familiar with department policies, processes and procedures.
- Consistently treat others with respect and maintain professional attitude and behavior.
- Ability to work a variety of shifts.
- Ability to safely lift and carry as much as 35 pounds.
- Experience working in a team-oriented, collaborative environment.
- Highly self-motivated and self-directed
- Organized and detail oriented.
- Follow policies and procedures. Maintain client confidentiality.
- Communicate in a clear and service oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information.
- Ability to proactively work with both external and internal clients. Relate with others in a professional manner in order to accomplish work responsibilities and objectives.
- Ability to maintain regular, predictable attendance.
Duties:
- Learn how to use the Service Desk system and phone system.
- Support business applications, workflows and processes.
- Acknowledge incident incidents and set the severity level.
- Incident resolution or escalation processes.
- Meet or exceed service level agreements.
- Attain performance goals set by management for resolving incidents being logged into the support queue. Provide escalation support and satisfactory customer service.
- Troubleshoot and assist D.A. Davidson employees with using their computer and computer peripherals, applications and security credentials.
- Evaluate work load and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance. Recommend improvements to IT management.
- Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff.
- Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk.
- Work with management to improve personal technical proficiency, support and customer service skills. Identify and complete technical training and certifications. Develop other work or career goals where progress can be tracked and discussed.
- Learn and adhere to all Davidson policies and procedures. Attend scheduled meetings or training sessions around existing or new policies and/or procedures. Recommend changes to IT procedures to improve productivity and/or reduce costs.
- Attend internal and external meetings as requested to provide expertise, gather data, collaborate with other IT and business personnel and advise management.
- Assist with the completion of project tasks as directed. Participate in project management meetings around areas of expertise. Ensure work on tasks and special projects are completed within budget limits.
- Attend required training for Service Desk support and other training related to the support of IT assets.
- Understand and adhere to the IT Change Management process
- Perform any other tasks as assigned.
What we offer:
- Medical, Dental and Vision
- Company 401(k)and ESOP contribution
- Generous sick, vacation, and maternity/parental leave
- Paid holidays
- Professional Development Opportunities
- Tuition Reimbursement ($15,000 lifetime cap)
- Discounted personal insurance including home, auto and recreational vehicles
- Charitable gift-matching program
- Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work.
At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy.
-
Healthcare Support Specialist
3 days ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Provider seeking a stable work environment, opportunities for advancement, and comprehensive benefits? Look no further! Our organization is in search of enthusiastic individuals who aspire to enhance the lives of residents and be part of a supportive company culture.About the...
-
Healthcare Support Specialist
7 days ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Our client is looking for enthusiastic individuals who are eager to positively impact the lives of residents and thrive in a supportive environment.About the Company:At Senior Living...
-
Healthcare Support Specialist
1 week ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a skilled Personal Care Provider seeking a stable environment, opportunities for advancement, and excellent benefits? Look no further! Our organization is in search of dedicated individuals who aspire to enhance the lives of residents and be part of a supportive company culture.About the Company:At Senior...
-
Healthcare Support Specialist
7 days ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Our client is looking for enthusiastic individuals who are eager to enhance the lives of residents and contribute to a nurturing environment.About the Company:At Senior Living Recruiting...
-
Personal Care Support Specialist
1 week ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a skilled Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Look no further! Our organization is in search of enthusiastic individuals who are eager to positively impact the lives of residents and thrive in a supportive environment.About the...
-
Compassionate Patient Support Specialist
1 week ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a qualified Personal Care Aide seeking a stable career with opportunities for advancement and excellent benefits? Look no further! Our organization is in search of dedicated individuals who are eager to enhance the lives of our residents and be part of a nurturing environment.About the Company:At Senior...
-
Richmond, Virginia, United States Commonwealth of Virginia Full timePosition Overview The Commonwealth of Virginia is seeking a dedicated IT Support Specialist to deliver and manage primary technical assistance to various state departments regarding desktop, laptop, and mobile device hardware and software in both macOS and Windows operating environments. This role involves providing both on-site and remote support for...
-
Practical Nurse
2 days ago
Richmond, Virginia, United States Specialist Office Full timeJob OverviewPosition: Licensed Practical Nurse - Primary CareLocation: Specialist OfficeQualifications Required:Valid State of Virginia Nursing LicenseCurrent BLS/CPR CertificationExperience in Primary Care SettingsProficient in Phlebotomy and TriageAbility to Monitor Vital SignsIV Administration SkillsKey Responsibilities:Assist physicians with both...
-
Labor Support Specialist
1 day ago
Richmond, Virginia, United States Gold Standard Staffing Full timeLabor Support Specialist RoleWe are seeking a dedicated individual for the position of Labor Support Specialist. This role involves a variety of tasks aimed at maintaining operational efficiency within our facility.Key ResponsibilitiesPerforming tasks such as washing parts, managing chip disposal, sorting materials, organizing inventory, packing products,...
-
Technical Support Specialist
1 week ago
Richmond, Virginia, United States Apex Systems Full timeJob Title: Technical Support SpecialistLocation: Remote (Local candidates preferred)Contract: 6 months or longerShift: Monday to Friday, 1:00 PM - 10:00 PMJob OverviewThe Technical Support Specialist is tasked with addressing initial reports of technical issues or requests. The Specialist aims to resolve as many inquiries as possible during the first...
-
Healthcare Support Specialist
7 days ago
Richmond, Virginia, United States The Daily Planet Full timeJob OverviewThis role is essential in supporting healthcare providers in delivering quality patient care through various responsibilities.Position Summary:The Healthcare Support Specialist plays a crucial role in preparing patients for consultations with medical professionals. This includes escorting patients to examination rooms, measuring vital signs, and...
-
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeAre you a dedicated Personal Care Assistant seeking a stable and rewarding career? If so, this opportunity might be the perfect fit for you. Our client is in search of compassionate Personal Care Assistants who are committed to enhancing the lives of the residents they support, within a company that fosters professional growth. Our Vision: We aim to...
-
Mobile CT Imaging Specialist
3 days ago
Richmond, Virginia, United States Healthcare Support Full timeMobile CT Imaging SpecialistHealthcare Support is currently seeking a Mobile CT Imaging Specialist to fulfill a role for a temporary assignment.Benefits of this Mobile CT Imaging Specialist position with Healthcare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceAccess to open investment accountsReimbursement for licensure and...
-
Traveling Echo Imaging Specialist
1 week ago
Richmond, Virginia, United States HealthCare Support Full timeHealthCare Support is currently in search of a traveling Echo Imaging Specialist for an exciting opportunity. Position Overview & RequirementsSpecialty: Echo Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 8 hours, daytimeEmployment Type: TravelBenefits: Day shifts from 7am to 4pm, performing Adult and...
-
Community Support Specialist
1 week ago
Richmond, Virginia, United States Virginia Family Services Full timeVirginia Family Services (VFS) is seeking dedicated individuals to fill the role of Community Support Specialist. This position offers a rewarding opportunity to make a tangible difference in the lives of individuals facing mental health challenges. About the Role As a Community Support Specialist, you will provide individualized support and guidance to...
-
Cardiac Ultrasound Specialist
1 week ago
Richmond, Virginia, United States Healthcare Support Full timePosition Overview:Healthcare Support is actively seeking a skilled Cardiac Ultrasound Specialist for a travel assignment. Job Details:~ Specialty: Cardiac Ultrasound Specialist ~ Field: Allied Health Professional ~ Duration: 13 weeks ~ Weekly Hours: 40 hours ~ Shift: 10-hour day shifts ~ Employment Type: Travel Benefits:Enjoy 4x10 day shifts. A minimum of...
-
Traveling CT Imaging Specialist
7 days ago
Richmond, Virginia, United States HealthCare Support Full timeHealthCare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity. Position OverviewSpecialty: CT Imaging SpecialistField: Allied Health ProfessionalDuration: 12 weeksWeekly Hours: 36 hoursShift: 12-hour night shiftsEmployment Type: Travel PositionRequirements: ARRT (R)(CT), BLS certification, and a minimum of 2 years of...
-
Mobile MRI Imaging Specialist
1 week ago
Richmond, Virginia, United States HealthCare Support Full timeHealthCare Support is actively seeking a Mobile MRI Imaging Specialist for a travel position. This role is essential for providing high-quality imaging services in various healthcare settings.Position Overview & RequirementsSpecialty: MRI ImagingField: Allied Health ProfessionalDuration: 12 weeksWeekly Hours: 40 hoursShift: Evening shifts, 8 hoursEmployment...
-
Quality Assurance Automation Specialist
1 week ago
Richmond, Virginia, United States H & R COMPUTER CONSULTING SERVICES Full timeJob OverviewPosition: Quality Assurance Automation SpecialistCompany: H & R COMPUTER CONSULTING SERVICESRole Summary:We are seeking a proficient Quality Assurance Automation Specialist to become a vital part of our innovative QA team. The successful candidate will take charge of designing, developing, and executing automated testing scripts to guarantee the...
-
Technical Support Specialist
3 days ago
Richmond, Virginia, United States Stellar Professionals Full timeJob OverviewWe are seeking a Technical Support Specialist to join our team at Stellar Professionals.Location: Richmond, VAInterview Format: Webcam InterviewWork Arrangement: HybridWorking Hours: Eastern Standard Time (EST)Qualifications: The ideal candidate will possess a minimum of 5 years of relevant experience in the following areas:Proficient in...