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Suite Attendant
2 months ago
Include the following. Other duties may be assigned.
- Greets all guests with enthusiasm and friendliness.
- Serves alcoholic beverages in an appropriate manner consistent with company standards.
- Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
- Does side work during non-busy hours.
- Speaks to guests with enthusiasm at all times.
- Develops relationships with guests.
- Provides the highest level of service in accordance with our standards.
- Identifies food orders when ready and delivers items to tables in a timely manner.
- Maintains a professional appearance at all times.
- Communicates with food and beverage staff to ensure guest satisfaction.
- Reports to work as scheduled, in uniform, and ready to be in position.
- Maintains professional relationships with all coworkers.
- Follows checklists and standard operating procedures.
- Maintains a safe, clean, organized, and stocked work area.
- Performs duties as assigned.
- Maintains full knowledge of menus, recipes, and other pertinent information.
- Constantly increasing knowledge of food, beverages, and other products and services.
- Ensures that guests have a positive and memorable experience.
- Responsible for constant sanitation, organization, and proper food handling.
- Prepares work area for either opening, mid-shift, or closing in accordance with company standards.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work flexible hours, nights, weekends and holidays.
- Must be able to obtain a Food Handler's Permit upon hire.
- Must attend all ASM Global Alcohol and Policy Training Classes
Education and Work Experience
High school diploma or equivalent preferred.
- 1-2 years serving experience.
Skills and Abilities
- Excellent communication skills.
- Good with people.
- Ability to handle high stress situations
- Ability to read and understand English
- Ability to work a flexible schedule including nights, weekends and holidays