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Office Operations Coordinator

2 months ago


Brooklyn Heights, Ohio, United States Strategic Systems Full time
Job Overview

Position: Office Operations Coordinator
Location: Walton Hills, OH

The Office Operations Coordinator will oversee daily administrative functions across various sectors including Customer Relations, Order Management, Inventory Oversight, Shipping Logistics, and Billing Processes. This role involves maintaining organized company records across multiple departments. Responsibilities include reviewing and documenting incoming customer orders, production records, data entries, packing documentation, shipping labels, and processing customer invoices. The coordinator will also engage in and facilitate plant inventory counts and annual stock assessments.

Key Responsibilities:

Order Management:

  • Input new orders and prepare necessary documentation for production. Maintain and update production inventories within the company database.
  • Manage production timelines and distribute schedules to management as required.

Shipping Coordination:

  • Generate release orders and manage customer shipments utilizing various software tools including SAGE and Microsoft Suite.
  • Understand standard freight charges and maintain all relevant documentation and databases.

Financial Administration:

  • Create and process invoices and credits for customers while ensuring an organized filing system.
  • Collaborate with the company controller to generate month-end financial reports.
  • Provide backup support for the accounts payable team.

Inventory and Production Coordination:

  • Work closely with Plant Management to maintain accurate company records using various software applications.
  • Calculate and report weekly usage metrics and process production and work order entries.
  • Coordinate quarterly inventory counts and annual stock assessments.

Human Resources Liaison:

  • Collaborate with the main office to ensure HR processes are completed effectively.
  • Organize and coordinate office events, meetings, conferences, and team-building activities.

Qualifications:

  • Self-motivated and assertive, with the ability to work independently.
  • 3-5 years of experience in sales support within a manufacturing or distribution environment.
  • Experience in the plastics industry is preferred.
  • Strong written and verbal communication skills.
  • High proficiency in mathematics.
  • Intermediate to advanced skills in Excel.
  • Consistent and punctual attendance.
  • Professional business etiquette.
  • Able to thrive in a fast-paced work environment.
  • Adaptable to changing business requirements.
  • Excellent verbal, interpersonal, and organizational skills.
  • Proficient in Microsoft Office Suite and general computer skills.
  • Detail-oriented.
  • Experience with Sage/MAS or similar ERP software is a plus.

Education and Experience:

  • Associate's degree or equivalent professional experience.
  • Minimum of three years in order entry and shipping roles.
  • Three years of experience in the plastics industry is preferred.
  • Experience in a manufacturing setting is required.
  • Accounting experience is advantageous.

Physical Requirements:

  • Regularly required to communicate effectively.
  • Frequently required to stand, walk, and use hands for various tasks.
  • Occasionally required to lift office supplies and materials up to 20 lbs.

Work Schedule:

  • This is a full-time exempt position with a standard work schedule from Monday to Friday, 8:00 AM to 5:00 PM, including a one-hour lunch break.