Sales Executive
4 weeks ago
The Sales Executive will focus on Aureon's Connectivity business, specifically focused on prospecting new clients and creating new business. This role will be responsible for new and current client growth along Aureon's fiber footprint and represent Aureon in the community at various networking and industry events. The ideal candidate must be able to build relationships and collaborate externally and internally to build partnership relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide excellent Client customer service and establish, develop, and maintain positive business and Client relationships.
- Outreach to new leads, develop quality new leads, cross-sale, have strong social media presence, and upsell opportunities individually and within Aureon.
- Operating as the lead contact for all potential new Clients and routinely conducting follow-up emails and telephone calls.
- Ensure the timely and successful delivery of our solutions according to Client needs and objectives.
- Develop new business with existing Clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics.
- Prepare reports on account status.
- Collaborate to identify and grow opportunities within territory.
- Assist with challenging Client requests or issue escalations as needed.
- Meet or exceed sales quota targets for all products and services individually.
- Present, promote, and sell products/services using solid arguments to existing and prospective Clients.
- Resolve Client complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Distribute promotional material, respond to customers' queries and comments on social media, and networking during social events
- Build an extensive network through referrals, prospecting phone calls, industry events and peers.
- Drive the sales process by identifying target markets, industries, and contacts.
- Generate leads by building and maintaining relationships in the marketplace and IT communities by participating in weekly community events.
- Collaborate with internal teams to create effective business flow proposals, aligned with sales needs.
- Ensure a positive Client service process by overseeing all phases of the sales cycle and client journey, including weekly, monthly, quarterly, yearly wellness checks and solicit referrals.
- Effectively close deals through conversations, negotiations, proposals, and demonstrations
- Ensure daily activity is documented within CRM, and other reports, as necessary.
- Facilitate necessary meetings, training, mentorship, interviews, and additional actions.
- Perform additional and other duties related to the position as assigned.
REQUIRED SKILLS:
- Excellent people skills to establish and maintain effective relationships with Clients, employees, superiors, and business contacts in a professional, timely and courteous manner.
- Strategic thinking and the ability to accurately estimate the stage and close dates for business/sales opportunities.
- Effective written and oral communication skills
- Ability to perform a variety of tasks, often changing assignments on short notice.
- Ability to make sound decisions using the information at hand.
- Strong trouble resolution and critical thinking skills
- Confident when presenting technical information to clients and key stakeholders.
- Deadline-driven with the ability to multi-task and manage change within a demanding environment.
- Knowledgeable of sales level complex services and promotions
- Expert in network building, negotiation, and issue resolution skills
- Analytical thinker with the ability to manage and foster change.
- Coachable with an ambitious spirit and an aptitude to learn the product suite.
- History of working well under pressure within a dynamic, demanding environment
- Experience selling various verticals.
- Able to work independently and remotely to identify and cultivate market opportunities.
EDUCATION, TRAINING, AND EXPERIENCE:
- High School Diploma or Degree in business, communication, marketing, or related field
- Repeated demonstrated success meeting or exceeding revenue goals.
- 1+ years of experience in Telecommunication, Network and or business sales
- Telecommunications and or Managed IT background a plus
TOOLS, EQUIPMENT, AND SOFTWARE:
- Proficiency with Outlook, Word, Excel, and PowerPoint
- Proficiency in Salesforce or similar CRM software
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environments
- Valid Driver's license and safe driving record
- Local Market Travel
- Frequent utilization of manual dexterity and visualizing of computer screen
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