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Service Business Manager

5 months ago


Des Moines, Iowa, United States Marel Full time

Sub-Regional Service Business Manager

The Sub Regional Service Business Manager (SRSBM) is responsible for customer management and service sales in the sub-region: Responsible for the achievement of the set service sales targets (including service contracts, services and spare parts) for all installed base in the sub-region and that customer satisfaction is high. Develop and manage a short and long-term plan for the sub-region, including sales, customer support and management and team development.

Why work for us?

  • Marel is a global leader in the Food Processing Industry
  • We help feed the globe with our innovative machinery and full processing solutions
  • We are an expanding international organization where there will be opportunities for global travel as well as career advancement

What you'll be doing

Key elements of your role include:

  • Build and actively lead customer focused and pro-active commercial team in sub-region to reach sales and customer satisfaction targets
  • Drive effectiveness and consistency in how the commercial team in the sub-region is working by applying both global processes and local best practices. Secure continuous sales, product, process and equipment training for the team
  • Analyze market potential, customers, competitive situation, installed base and existing business in sub-region and develop short and long term business plan for services in the sub-region to achieve set targets
  • Support RSBM in preparation of the Operational Plan and budget for service for the region
  • Drive execution of the business plan to ensure that the sales targets are reached as well as customer and employee satisfaction

What we're looking for

  • Bachelor or Master Degree in Mechanical or Electrical Engineering and/or Business Administration or similar preferred
  • Excellent written and spoken English
  • Leadership, People manager, Commercial incl. Sales, Professional, Analytical
  • Experience in commercial management and sales in service business (after market) roles in B2B environment,
  • 5+ years' experience in similar position

Commitment to Global Safety

As a Marel employee you are expected to respect internal rules and actively contribute to the delivery of the corporate Safety policy and guidance to ensure Marel is a safe place to work.

To promote employee health and safety, and consistent with legal and public health guidance, Marel requires that all new hires be fully vaccinated against COVID-19 as a condition of employment. Accommodation requests will be considered consistent with applicable law.

Marel Vision and Values

In partnership with our customers we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. Marel's core values are: Unity, Innovation and Excellence.

Interested?

If you're looking to join an international company with a great culture, flexible working arrangements, career growth and development opportunities then click 'apply' and include a resume

Marel does not accept unsolicited applications from third party recruiting agencies.

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