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Departmental Charge Specialist
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Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full timeJob Title: Departmental Charge SpecialistAre you passionate about delivering exceptional patient care and ensuring the accuracy of financial transactions? We're seeking a highly skilled Departmental Charge Specialist to join our team at Parkland Health and Hospital System (PHHS).Job SummaryThe Departmental Charge Specialist will be responsible for...
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Departmental Charge Specialist
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Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time{"title": "Departmental Charge Specialist", "description": "Job SummaryParkland Health and Hospital System (PHHS) is seeking a skilled Departmental Charge Specialist to join our team. As a key member of our revenue cycle team, you will be responsible for researching charge discrepancies and working with other departments to make necessary corrections.Key...
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Departmental Charge Specialist
4 months ago
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care.
By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years.
Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job.
It's our passion.Primary Purpose
Responsible for researching charge discrepancies and working with other departments/ organizations to make necessary corrections.
Minimum Specifications
Education
- High School Diploma
- Must have three (3) years' experience in a hospital or business office setting to include experience in the areas of medical billing, registration, or coding.
- Must have knowledge of third party payors and understand managed care and insurance coverage, eligibility, and explanation of benefits.
- Must have working knowledge of CPT and ICD 9 coding.
- Must be able to demonstrate a working knowledge of personal computers, to include word processing, spreadsheet, and database software.
- Must be detail oriented, possess basic mathematical skills, and have sharp analytical skills to resolve complex financial issues.
- Must demonstrate a positive demeanor, good leadership skills, good verbal, and written communication skills, and be professional in both appearance and approach.
- Must demonstrate teamwork and interpersonal skills.
- Research and monitors areas of compliance, workflow, business processes and recommends policies, procedures, and other changes to improve consistency and effectiveness.
- Assists in the management/reconciliation of patient accounts with charge discrepancies by researching issues and working with Patient Financial Services (PFS) to make account adjustments in a timely manner.
- Monitors and tracks staff quality and productivity by auditing accounts to ensure adherence to policies and procedures.
- Serves as a lead resource for scheduling within outpatient Physical Medicine & Rehabilitation (PM&R) to achieve effective and efficient operations.
- Works with PM&R management to coordinate workflow activities.
- Supports and provides expertise of outpatient PM&R to achieve desired practices and/or improvement.
- Provides daily staff support for all functional areas in outpatient PM&R.
- Assists with the selection, orientation, training, counseling, and evaluation of assigned employees to ensure maximum utilization of individual and group capabilities.
- Assists with patient complaints related to scheduling, guiding the situation toward resolution, or directing/escalating to the proper resource for resolution.
- Identifies ways to improve work processes and improve customer satisfaction.
- Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure.
- Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.
