Case Manager, Crisis Response

3 weeks ago


Reno, Nevada, United States University of Nevada, Reno Full time


Case Manager, Crisis Response

R0141902

University of Nevada, Reno - Main Campus

The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.

If you need assistance or have questions regarding the application process, please contact our recruitment helpline at or For UNR Med professional job postings, please contact the Office of Professional Recruitment at

Job Description

The University of Nevada, Reno is seeking applications for a Crisis Response Case Manager. Under the direction of the Dean of Students, the Case Manager assists with the administration and oversight of a case management system for coordinating and monitoring services to distressed students. Job responsibilities will include developing and charting action plans for assessing and managing individual needs of distressed students as well as those of other stakeholders affected by the situation; serving as a point of contact to provide information, advice, and assistance to stakeholders who are dealing with distressed students; overseeing the implementation of the agreed upon action plan, ensuring cooperation and collaboration among those responsible for carrying out the plan; and assisting students in accessing on and off campus resources and support services, including mental health services, meeting basic needs, financial problems, academic difficulties, interpersonal concerns, etc.

The Case Manager will work in conjunction with Student Health Services and Counseling Services staff to facilitate hospitalization of students with serious mental health disorders; coordinate welfare checks for students of concern and/or missing persons; and provide initial welfare assessments for students in distress. The ideal candidate serves on the Student Intervention Team (SIT), a multi-unit campus committee that deals with high-risk situations involving students, particularly those experiencing various emergencies and/or with mental health issues, and the Dean of Students CARE Team, responsible for providing support to students experiencing various forms of crisis and need.

This position will ensure that communication with campus offices and administrators involved in cases is timely and appropriate. Consistent with FERPA requirements, the Case Manager notifies parents, medical professionals, police, and others as appropriate in health and safety emergencies. The ideal candidate communicates timely information with the student, campus and off campus officials, and others as necessary to meet the student's needs and address the situation; and serves as a liaison between Office of Student Conduct, Counseling Services, Residential Life, Housing and Food Services, Dean of Students, Disability Resource Center, Campus Legal Counsel, University Police, Center for Advocacy, Title IX, and/or other offices/services to support students connecting with campus and community resources. The Case Manager checks periodically with stakeholders to monitor student progress and learn if there have been any new incidents of concern related to the student.

Required Qualifications

Master's Degree and one (1) year of licensed professional experience.

Related Experience: Social Work, Higher Education, or Mental Health/Counseling experience or related experience

Certification and Licensure
  • Driver's license
  • Licensure in the State of Nevada to practice as a Licensed Clinical Social Worker, Marriage and Family Therapist, or a Clinical Professional Counselor (licensure must be a practitioner, not as an intern).
Schedule or Travel Requirements

Variable work schedule which may include nights and weekends.

Compensation Grade

Administrative Faculty - B

To view the salary schedule for this position, please visit: Salary Schedules and select Administrative Faculty by Grade. Salary is competitive and commensurate with related education and experience.

Remarkable Retirement

Our retirement plan is beyond compare. Your 17.5% contribution is generously matched by the University. With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada.

"I had no idea the values of the faculty retirement plan when I joined UNR. On my first day, I found out I was fully vested in my contributions and the company's 17.5% matching. I have watched my retirement grow over the years, not only in contributions, but with investments. It is hard to put into words how appreciative I am to feel so secure in my future" - Michelle B.

Perks of Working at UNR
  • Health insurance options including dental and vision - Health Insurance
  • Generous annual and sick leave and life insurance - Faculty Benefits
  • E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center
  • Reno is proud to be a University town Many local businesses offer discounts to WolfCard holders
  • Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
  • Several Diversity Committees and Affinity Groups focusing on campus-wide diversity initiatives to ensure we are working to create a diverse and welcoming campus climate. Diversity Groups
  • Faculty Senate is the principal representing body for faculty. Its membership includes representatives from each academic and administrative major unit of the University. Faculty Senate
  • No state income tax
Grants-in-aid for Faculty Employees

The University is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee's spouse or domestic partner. Faculty Grants-in-Aid

Faculty Dual Career Assistance Program

The University of Nevada, Reno recognizes the importance of addressing dual-career couples' professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. Dual Career Assistance Program

Contact Information

Melanie Lopez at

Exempt
Yes

Full-Time Equivalent
100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to review of applications, please contact the candidate helpdesk at

Please attach the following documents to your application.

1) Resume/Vita

2) Cover letter

3) Reference contact information for three professional references

4) Please write a brief statement (one page maximum) about how you would contribute toward our mission of creating a culturally inclusive environment in the role for which you are applying.

Posting Close Time

This posting will close at 12:00 am on the date listed below. The posting will no longer be available to apply to after 11:59 pm the day prior.

Posting Close Date
09/5/2024

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.

References will be contacted at the appropriate phase of the recruitment process.

Applicants hired on a federal contract may be subject to E-Verify.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.

Schedules are subject to change based on organizational needs.

The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).

About Us

The University of Nevada, Reno is a leading American public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada's original land-grant university, the University serves 21,000 undergraduate and graduate students from all 50 states and 63 countries.

Classified by the Carnegie Classification of Institutions of Higher Education as an R1 ("Very High Research") university, it is also recognized in the Carnegie Community Engagement classification. The University is also ranked by U.S. News & World Report among the "Best National Universities" and "Best National Public Universities." It also ranks in the top tier of the WSJ/Times Higher Education World University Rankings and the New York Times' "Top Colleges for Economic Diversity."

Since 2009, nearly $1 billion has been has invested in advanced labs, facilities, and residence halls on the main campus. The University is home to Nevada's first medical school - the University of Nevada, Reno School of Medicine - and it delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.

The main campus is in Reno, Nevada, a burgeoning global technology hub with a vibrant midtown and downtown. Found where the high desert of the Great Basin meets the High Sierra and Lake Tahoe, the beautiful, 290-acre main campus is also a Nevada State Arboretum. In recent years, the University has expanded to include two additional locations: the Redfield Campus in south Reno and the Wayne L. Prim campus in Incline Village, which is the home of the University of Nevada, Reno at Lake Tahoe.

As part of the Nevada System of Higher Education - comprised of two research universities, one state college, four community colleges and an environmental research institute - the University is committed to developing strong partnerships with each of these institutions for the benefit of all Nevadans.

Through its commitment to high-impact education, world-improving research and creative activity, and outreach that's transforming Nevada's communities and businesses, the University continues its nearly 150-year tradition of benefitting our state, nation and world.

The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience.

Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students' cognitive growth and academic achievement - all while remaining one of the best values in American higher education.

For more information, please visit the University's website.

University of Nevada, Reno

To apply, visit

Founded in 1874, the University of Nevada, Reno is the State of Nevadas land grant institution with a statewide mission and presence. The University of Nevada, Reno is a Carnegie I Research Institution and has been recognized as a "Top Tier" Best National University by U.S. News & World Report. With an enrollment of nearly 21,000 students we offer 145 Tier 1 accredited degree programs. Located in the picturesque Truckee Meadows the University of Nevada, Reno is surrounded by numerous state and national parks, is 45 minutes from beautiful Lake Tahoe, and four hours from San Francisco.

The University of Nevada, Reno recognizes that diversity promotes excellence in education and research. We are an inclusive and engaged community and recognize the added value that students, faculty, and staff from different backgrounds bring to the educational experience.

The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a persons age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.

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