Senior Executive Assistant

1 month ago

New York, New York, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Corporate Affairs & Communications (CA&C) is a global team that has a deep understanding of internal and external communications; Environmental, Social and Governance issues; and corporate philanthropy. CA&C uses a variety of programs and platforms to communicate our brand message and key business initiatives to shareholders, colleagues and the community at large. The team supports American Express by creating compelling communication strategies that promote and tell the story of our products and services and how our actions benefit our company and our customers. The CA&C team includes Public Affairs & Media Relations, Colleague Communications, Corporate Social Responsibility, and Executive Meetings & Events.

We are looking for a responsible, professional, and flexible Executive Assistant who will provide high-quality in-person administrative assistance for the Chief Corporate Affairs Officer (CCO) and her Chief of Staff / Vice President.The Chief Communications Officer oversees a global team of over 200 colleagues and reports directly to the Chief Executive Officer (CEO).

The CCO's office is a dynamic, fast-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of stakeholders both inside and outside of American Express. This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the senior executive and those in need of her time. The ideal candidate must be seasoned and experienced in working in an Executive Office team, handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, ability to manage and operate in a dynamic environment, being resourceful and knowing how to navigate large organizations will also be critical to success in this position.

How will you make an impact in this role?

Manage complex calendar activity: coordination and oversight of internal and external business meetings, making all necessary arrangements including sending invitations, reserving facilities, audio, telepresence and visual setup, transportation, catering and preparation of meeting materialsMaking complex travel arrangements and itineraries including air, hotel, transfers and visasPreparing, reconciling and processing of expense reports in line with company and organization requirements using Concur Expense SystemReviewing and evaluating expense reports submitted by Direct Reports for leader approvalManaging general follow-up and generating reminders to effectively meet deadlines and commitmentsManaging long-term calendar views of critical meetings and eventsPreparing and managing team organization chartsReviewing all Ariba and other system requests to CCO prior to approvalProcuring laptops, office supplies, office space, etc. and managing the procurement process including researching and approving invoices, and researching standard accounting errorsTime keeping and submission for the CCO's Executive Office teamManage administration including updating distribution lists, onboarding for new hires, setting up group-wide meetings (e.g. Town Halls)Manage CCO's documents in both hard files and online systemsSupport real estate managementWork closely with the Executive Office team to coordinate CCO office operations Minimum Qualifications 5 – 8 years of executive administrative support experience within a large organizationExperience working in an Executive Office teamProven track record of managing executives effectively with a "customer first" mentality and keen attention to the executive's experience and needsExperience supporting global leaders located across multiple time zonesAbility to operate with a high level of integrity for handling sensitive issues and maintain complete confidentialityAbility to develop and deliver effective verbal and written communications, at all levels of management, colleagues and business contacts, to clearly convey information and/or to influence thinking or actionExcellent time management and organizational skills with a strong focus on accuracy and attention to detail, with the ability to work flexibly, sometimes under pressureProven ability to manage multiple priorities, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasksAbility to identify problems, determine possible solutions, and actively work to resolve issuesHigh level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – Live Meeting, webcam, phone functions, MS Outlook, Ariba, Concur, Payroll, SharePoint, and myHRStrong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organizationAbility to interact effectively and diplomatically with executives and Executive Assistants across the organizationMust be a team player who excels working in a dynamic environmentWilling to work in the New York offices a minimum of 3-4 days per week Salary Range: $38.45 to $57.70 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.

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