Technical Account Manager
1 month ago
Job Description
Are you a creative problem-solver who thrives on challenges? Do you enjoy working with customers and helping them create the best environment possible for their end users? If so, you might be the perfect fit for our team as a Senior Technical Account Manager. At Oracle, we're a technology leader transforming how the world does business, and we're looking for passionate, self-motivated individuals to join us in this crucial role.
The Oracle Health Hosting organization within Oracle Health Applications and Infrastructure is a crucial service to our Oracle Health Customers. OHH is a leading edge service provider of Oracle Health products. Your contribution will be vital to our success.
As a Technical Account Manager for OHAI OHH Client Experience, you will:
- Ensure Customer Satisfaction: Accountable for customer alignment of our Oracle Health Hosting service
- Lead Implementation: Oversee the implementation of Oracle Health Hosting products, managing cross-functional teams to ensure successful delivery.
- Plan and Monitor Projects: Direct schedules, monitor budgets, and ensure projects are completed on time and within budget constraints.
- Provide Technical Direction: Assign and supervise systems analysis and program staff, offering technical support and guidance.
- Drive Innovation. Facilitate the implementation of new products, services, and processes, frequently operating at the cutting edge of technology. Recommend significant changes to existing products and processes to drive continuous improvement.
- Ensure Operational Excellence: Develop and manage roadmaps among cross-functional teams, ensuring our products and services meet high operational standards.
- Communicate Effectively: Provide ongoing written and verbal updates to senior leadership, representing the division up to the VP level.
Career Level - IC4
Responsibilities
Job Requirements- 10+ years of related experience in technical customer account management, or related fields.
- Educational Background: Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or related field, or equivalent experience.
- Technical Knowledge: Good understanding of Oracle Health products or equivalent.
- Cross-Functional Collaboration: Ability to work with cross-functional teams to establish and maintain roadmaps, setting expectations, and ensuring high standards of operational excellence.
- Strategic Thinking: Demonstrated ability to think broadly and strategically, with superior written communication skills.
- Leadership Skills: Judgement, maturity, negotiation/influence skills, and analytical skills are crucial. Comfort working with large amounts of data is essential.
- Roadmap Management: Develop and manage roadmaps for cross-functional teams, tracking and reporting project achievements.
- Drive Execution: Ensure on-time, on-scope delivery of user and developer-facing features.
- Customer Experience: Maintain high standards and consistency for the Oracle customer experience.
- Process Improvement: Recommend process improvements and serve as a partner for project-related issues and questions.
- Resource Management: Ensure resource requirements are in place to support projects.
- Status Updates: Provide ongoing release status updates to senior leadership.
- Representation: Represent the division up to the VP level independently and higher with appropriate coaching.
- Issue Resolution: Identify and resolve division-wide issues by collaborating with key collaborators.
- Diplomacy: Act as the chief diplomat for the team, accurately representing status, issues, plans, and roadmap at the division level.
- Relationship Building: Build strong relationships across teams to drive complex, division-wide problems to solutions.
Join us at Oracle Health Applications & Infrastructure to shape the future of healthcare technology with your expertise and innovative spirit. We appreciate your interest and look forward to reviewing your application
DisclaimerCertain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $87,000 to $178,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling , option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Which includes being a United States Affirmative Action Employer*
-
Account Management Leader
1 week ago
Columbus, Ohio, United States Formerra LLC Full timeJob OverviewThe Account Management Leader at Formerra LLC plays a crucial role in driving profitable expansion. The primary responsibility involves identifying and nurturing potential target clients through a specialized platform. This includes projecting annual goals for sales, profit margins, and volume enhancement. The ideal candidate will possess the...
-
Technical Program Manager
4 weeks ago
Columbus, Ohio, United States Meta Full timeSummary: The AR SW Technologies Technical Program Manager will be part of one of the most exciting product lines in the industry, at the forefront of ensuring AR products success. As a Software Technical Program Manager, you will lead the software development of new SW technologies, product features, and software platform capabilities for future generations...
-
Account Manager, Central Ohio
3 hours ago
Columbus, Ohio, United States Choice Property Resources, Inc Full timeAbout the RoleChoice Property Resources, Inc. is seeking a highly skilled Business Development Representative to join our team. As a Business Development Representative, you will be responsible for building and maintaining relationships with key personnel at our multifamily clients to grow their accounts and help them achieve their goals.Key...
-
Senior Account Manager, AEP
1 week ago
Columbus, Ohio, United States HITACHI ENERGY USA INC Full timePosition Overview:The Account Director plays a crucial role in overseeing a designated account, ensuring the enhancement of order volume, customer satisfaction, and overall share of customer expenditure. This role involves leading a dedicated team to meet these objectives.Key Responsibilities:Act as the representative for Hitachi Energy, strengthening the...
-
Manager of Corporate Sales Accounts
1 week ago
Columbus, Ohio, United States Medline Industries Full timePosition OverviewLead and enhance the corporate account operations within the Post Acute Sales division, aligning with both immediate and strategic goals. Key ResponsibilitiesDevelop and execute sales strategies to meet revenue objectives and service expectations for assigned accounts.1. Formulate comprehensive sales plans, strategies, and policies that...
-
Regional Account Manager, PEMB
1 month ago
Columbus, Ohio, United States Cornerstone Building Brands Full timeAs we move forward with the expansion and optimization of both the Storage and PEMB (Pre-Engineered Metal Buildings) Segment within Shelter Solutions, the Regional Account Manager will be an critical part of the strategic planning and implementation. Maintaining our market leading position, enhancing our margin, and simplifying the business within these...
-
Lead Technical Project Manager
3 days ago
Columbus, Ohio, United States Installed Building Products Full timeSenior Technical Project ManagerWe are looking for a proficient and seasoned Senior Technical Project Manager to guide and oversee IT initiatives at Installed Building Products (IBP). As a leading installation contractor specializing in insulation for both residential and commercial sectors, IBP employs over 10,000 professionals across more than 250...
-
Accounting Manager
2 months ago
Columbus, Ohio, United States Delaware North at Nationwide Arena Full timeThe Opportunity Delaware North Sportservice is searching for an Accounting Manager to join our team at Nationwide Arena in Columbus, Ohio. As an Accounting Manager, you will oversee a variety of accounting functions including reporting, consolidating financial results, and performing accounts payable invoice approvals.If you like to innovate, enact change,...
-
Accounting Manager
3 weeks ago
Columbus, Ohio, United States teamworkonline Full timeAEG Worldwide is a leading company in the sports and live entertainment industry with operations in various business segments. The company has a global network of venues and works with powerful sports and music brands to deliver innovative entertainment experiences. Job Title: Accounting Manager Company: AEG Presents - Goldenvoice Responsibilities:Analyze,...
-
Account Management Professional
3 hours ago
Columbus, Ohio, United States TransForce Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Account Representative to join our team at TransForce. As a key member of our account management team, you will be responsible for driving business growth and retention through exceptional client service and relationship building.Key ResponsibilitiesClient Relationship Management: Develop...
-
Account Manager
7 hours ago
Columbus, Ohio, United States Limbach Facility Services Full timeAbout the RoleWe are seeking a highly skilled Sales Executive to join our team at Limbach Facility Services. As an Account Manager, you will be responsible for identifying, developing, and closing major Owner Direct, turnkey MEP project opportunities from assigned owner direct accounts.Key ResponsibilitiesAssume responsibility for attaining individual annual...
-
Account Manager, Commercial
2 months ago
Columbus, Ohio, United States Nutanix Full timeHungry, Humble, Honest, with Heart.The OpportunityWe are looking for an experienced, motivated, and creative sales professional to join our team in the Columbus, Ohio region. Reporting to the Regional Sales Manager, you'll be responsible for selling Nutanix products and solutions to Commercial customers in the market. But you won't be on your own Working...
-
Library Instruction Specialist
1 week ago
Columbus, Ohio, United States Columbus Technical College Full timeLibrary Instruction Specialist Position at Columbus Technical CollegeColumbus Technical College is seeking a committed professional to fill the role of Library Instruction Specialist.This role is perfect for individuals who are enthusiastic about delivering exceptional library services and resources to faculty, staff, and students. Facilitate instructional...
-
Senior Water Resources Manager
1 week ago
Columbus, Ohio, United States Integrity Technical Services, Inc. Full timeSenior Water Resources Manager - Leadership and DevelopmentSalary Range: $110K - $150K Permanent Position with Benefits.Remote Work FlexibilityA reputable civil and environmental engineering consulting firm is looking for a Senior Water Resources Manager to oversee and direct projects within our Water Resources Client Service Group. The projects will...
-
Library Instruction Specialist
3 days ago
Columbus, Ohio, United States Columbus Technical College Full timeInstructional Librarian Opportunity at Columbus Technical CollegeColumbus Technical College is seeking a committed professional to fill the role of a full-time Instructional Librarian.This role is perfect for individuals who are enthusiastic about delivering exceptional library services and resources to educators, staff, and students. Facilitate...
-
Library Instruction Specialist
1 week ago
Columbus, Ohio, United States Columbus Technical College Full timeInstructional Librarian Role at Columbus Technical CollegeColumbus Technical College is seeking a committed professional to fill the full-time role of Instructional Librarian.This position is perfect for individuals who are enthusiastic about delivering exceptional library services and resources to educators, staff, and students. Facilitate instructional...
-
Accounting Manager
5 hours ago
Columbus, Ohio, United States Creative Financial Staffing Full timeAbout the RoleWe are seeking a highly skilled and experienced Financial Operations Specialist to join our team at Creative Financial Staffing. As a key member of our finance department, you will be responsible for ensuring the accuracy and efficiency of our financial operations.Key ResponsibilitiesReview and approve bi-weekly payroll to ensure salaries,...
-
Lead Technical Program Manager
1 week ago
Columbus, Ohio, United States smartdept. inc. Full timeCompany Overview: smartdept. inc. is seeking a highly skilled individual to fill the role of Senior Technical Program Manager. This position is integral to our operations, focusing on enhancing data quality and metadata management.Position Overview: This role is a full-time, onsite contract opportunity, where the selected candidate will work within a...
-
Senior Account Manager
1 hour ago
Columbus, Ohio, United States Ohio CAT Full timeJob Summary:The Senior Account Manager will collaborate with the General Sales Manager and the Rental Strategic Account Manager to grow market share and improve profitability for Ohio CAT.This role will participate in all industry associations (OCA, OAIMA, ISRI) to stay up-to-date on the latest industry trends and best practices.Key Responsibilities:Leverage...
-
FACTS SIS Account Manager
3 weeks ago
Columbus, Ohio, United States NelNEt Full timeNelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe....