Engineering Director

3 weeks ago

Phoenix, Arizona, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

American Express is on an exciting Big Data Cloud transformation 'Next Gen Big Data' focused on providing best in class Data, Analytics and AI/ML experience to Enterprise users and platforms. This Engineering Director role will focus on overall platform adoption strategy, Technical advocacy and innovation working closely with Product teams, Cloud Engineering, Info Security, and other Enterprise teams.

Responsibilities:

Create and execute multiple year platform adoption strategy with blueprint of engineering patterns and accelerators for existing Big Data workloadsResponsible for driving technical advocacy, building user/developer community, and influencing Enterprise teams on critical data capabilities increasing their productivity and effectiveness by sharing deep knowledge and experienceDriving use cases with innovation demonstrating differentiation on Next Gen Platform leveraging distributed computing and AI/ML services including Large Language Models.Able to engage the team on coding practices, architecture, design, get under the hood of complex integrated architectures, coding systems, and interface designCollaborate successfully with product owners, designers, and a broad set of internal technical partners (across multiple internal groups)Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements.Partner with peers in technologies to identify opportunities for code sharing, common services, joint development, etc.Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.Consistently question assumptions, challenge the status quo, and strive for improvement.Demonstrate accountability while leading people with passion, enthusiasm, loyalty and integrity. Own and lead HR processes such as performance reviews, talent development, etc.Flawless interpersonal skills and ability to partner with executive leadership to push technical solutions forward.Recruit top talent with technical skills, growth potential, design sensibility, and emotional intelligence.Lead teams in iterative product development using lean principles.Lead teams to provide 24 X 7 on-call support Minimum Qualifications: 10+ years of Software Engineering experience building and managing Petabyte Scale Data Platforms.Bachelor's degree in Computer Science, Compute Engineering, or related field.Experience managing and leading transformation of large-scale data platforms to Public Cloud. Google Cloud Platform, preferred.Experience in managing multiple workstreams to migrate Data and Compute workloads (Hive, MapReduce and Spark) from on-prem Hadoop to Public Cloud Platform.Must have a deep understanding of distributed data management frameworks (like Apache Spark, Apache Beam, Apache Flink etc)Must have a good understanding of Massive Parallel Processing, Postgres and NoSQL (Hbase / Cassandra etc.) systemsDemonstrated experience in driving execution of multi-year strategy with defined KPI's / OKR's on platform adoptionExperience in running developer advocacy programs at scale across EnterpriseCloud certification preferredStrong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.\Highly motivated self-starter with ability to juggle multiple tasks in a fast-paced, ambiguous environment, with excellent organization skills and careful attention to detail.Proven track record of instilling culture of technical excellence, engineering best practices, and strive for execution efficiencies. Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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