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ServiceNow SRE/Change and Release Engineer
2 months ago
W3Global Inc is seeking a highly skilled IT Service Management Professional to join our team as a ServiceNow SRE/Change and Release Engineer. This is a unique opportunity to leverage your technical expertise and project management skills to drive business success.
Key Responsibilities- ServiceNow SRE/Release Engineer
- Provide onsite support to our Phoenix, AZ location
- Must-Have Skills
- Extensive project management experience
- Strong analytical skills, problem-solving, and decision-making in complex and ambiguous environments
- Significant experience and understanding of working within complex change programs
- Wide exposure to operational, business, and technical issues and their respective needs
- Proven ability to deliver to tight deadlines in complex and stressful environments
- Ability to prioritize and negotiate with competing demanding stakeholder requirements
- Proven track-record of strong negotiation and influencing skills with senior stakeholders and technology company account directors
- Change Management Process Knowledge
- Excel and Powerpoint
- Desirable Skills
- Experience with ServiceNow SRE and AIOPs modules or equivalent experience in modeling a PRR (Production Readiness Review) risk-based change management process using standard techniques and tools