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ServiceNow SRE/Change and Release Engineer

2 months ago

Phoenix, Arizona, United States W3Global Inc Full time
Job Overview

W3Global Inc is seeking a highly skilled IT Service Management Professional to join our team as a ServiceNow SRE/Change and Release Engineer. This is a unique opportunity to leverage your technical expertise and project management skills to drive business success.

Key Responsibilities
  1. ServiceNow SRE/Release Engineer
    1. Onsite to our Phoenix, AZ office

Must-Have Skills

  1. Extensive project management experience
  2. Strong analytical skills, problem-solving, and decision-making in complex and ambiguous environments
  3. Significant experience and understanding of working within complex change programs
  4. Wide exposure to operational, business, and technical issues and their respective needs
  5. Proven ability to deliver to tight deadlines in complex and stressful environments
  6. Ability to prioritize and negotiate with competing demanding stakeholder requirements
  7. Proven track-record of strong negotiation and influencing skills with senior stakeholders and technology company account directors
  8. Change Management Process Knowledge
  9. Excel and PowerPoint

Preferred Qualifications

  1. Experience with ServiceNow SRE and AIOPs modules or equivalent experience in modeling a PRR (Production Readiness Review) risk-based change management process using standard techniques and tools

About W3Global Inc

We are a leading provider of IT services and solutions. Our team is passionate about delivering exceptional results and driving business success. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.