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Director Infrastructure Security Operations

2 months ago


Phoenix, Arizona, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.

Director Infrastructure Security Operations
Are you ready to build and transform a program establishing a best-in-industry operations capability for Information Security at American Express? We're seeking a Director of Infrastructure Security Operations to lead our mission-critical infrastructure operations initiatives. This role demands a strategic problem solver with a deep passion for fortifying complex infrastructure patterns. You'll spearhead the implementation of comprehensive systems, optimize existing products, and collaborate closely with cross-functional teams to deliver innovative solutions. If you thrive on solving intricate challenges, driving cloud security operations, and pioneering Zero Trust and Zero Touch environments, this is your opportunity to make a profound impact.
To be successful, you and your team will work very closely with other Technology Risk and Information Security functions, as well as Network Security, Cloud Security, and many other Technology and non-Technology teams to identify, solution, and deliver operations across infrastructure security. You will build an Ops West program which aims expand operations to better follow the sun and establish better capacity to drive strong outcomes. This position demands a well-organized; committed team player with the ability to prioritize daily work; work on multiple initiatives simultaneously; establish and maintain an outward looking view on new and evolving network edge technologies; and an ability to mature and operate business critical, end-to-end processes and solutions – while ensuring a great colleague user experience.

Responsibilities Include:

Working with web proxy (McAfee Web Gateway, etc.)General understanding and support of processes around threat protection methodology (IPS/IDS, etc.)Knowledge with WAN technologies and protocols, including standard methodologies, designs, and troubleshooting.Routing protocol experience (Static, OSPF, EIGRP, BGP), redistribution, and summarization.A clear understanding of routing protocol metrics to aid in desired traffic flow.Experience working with highly available and redundant networks.Clear understanding of Client / Server applications. - Good knowledge and use of protocol analyzers (sniffers, etc.)Design and deliver Operational processes which support and maintain cloud security capabilitiesMonitor Cloud security resources, identify impacts, and drive resolutionLead Code Review process to ensure prompt review of code push requestsMonitor Cloud Service Provider updates for consideration of security impacts of updatesMaintain, lead, and update Security Policy for currency and operational stabilityRemediation of infrastructure and cloud impactsCollaborate with enterprise architects and SMEs to support and maintain complete security architecture solutions.Identify exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges.Required Skills/Experience
Experience (+2 years) knowledge and understanding of LAN and WAN expertise working with Cisco Firewalls, Routers and Switches.Experience (+2 years) knowledge and understanding of Palo Alto networks firewalls in an enterprise environment.5+ years of experience in Information Security roles with increase of responsibilities and scope.5 years managing infrastructure3 years' experience with Terraform implementing IaC configuration changes3 years' experience with Terraform Sentinel implementing Policy as Code changesCloud Service Provider Service change analysisHands on management of GitHubDemonstrated experience in a manager-level role.Knowledge of network architecture, proxy infrastructure, and programs to support network access and enablement.Experience in microservices architecture is required.Understanding of classical or cloud-native design patterns is required.Experience with Docker, Open Containers Initiative, or similar is required.Understanding of Cloud Fundamentals, including securing public cloud with data protection controls.Demonstrated ability to manage large financial portfolios, specifically managing year-over-year budget for BAU operations, new investments and contract renewals. Experience with multiple Information Security domains, such as Infrastructure Vulnerability, Data Loss Prevention, End User Security, Network Security, Internet Security, Identity & Access Management, etc.Educational Requirement:
Bachelor's degree in computer science, computer engineering, or related field; or equivalent experience.Palo Alto Certification required. (PCNSE 6 and above).Information Security or Cloud Certification preferred - CISSP, CISM, CCSP or similar.Cloud Engineering or Security Certification preferred – AWS Certified DevOps Engineer, AWS Certified Security, GCP Cloud DevOps Engineer, GCP Cloud Security Engineer or similar Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.