Director, Internal Communications

2 months ago

Durham, North Carolina, United States GlaxoSmithKline Full time
Site Name: Durham Blackwell Street, USA - Pennsylvania - Philadelphia
Posted Date: Jul

Location: Office-based role located in Philadelphia, PA or Durham, NC. Relocation assistance will not be provided.

GSK is undergoing a period of unprecedented transformation. Now, more than ever, the business needs have been heightened with a keen emphasis on strong strategic and executional priorities. Employee engagement is critical to help ensure business success , and our internal communications-focused team collaborates to support the business objectives, drive employee engagement and dialog, and foster goals to evolve company culture. For the right candidate, this role can offer the opportunity to develop and grow within the organization.

As Director of Internal Communications at GSK, you will play a crucial role in delivering effective communication strategies for the US Commercial enterprise, in alignment with GSK's guidelines. Your primary responsibility will be to oversee the comprehensive flow of communications to internal audiences, focusing on key initiatives that support business priorities. This will involve managing stakeholder relationships, internal channels, and processes to ensure clear and engaging communications.
  • In this role, you will work closely with the Communications Head and Business Unit Communication Leads to develop and execute communications plans that are aligned with the company's story, broader communications objectives, and business priorities. You will leverage company platforms and GSK's internal digital and site-based channels strategically to effectively engage employees, while also staying up to date with innovative technologies and communication trends.
  • To maximize the impact of internal communications, you will manage the flow of information and news across the business, ensuring that messages are delivered in a timely and impactful manner. Additionally, you will be responsible for overseeing the implementation and tracking of key projects that support business objectives, managing budgets, meeting deadlines, and reporting progress and outcomes.
  • Collaboration will be a key aspect of your role. You will work closely with other members of the communication team to learn best practices, contribute new and innovative ideas for consideration, and improve team processes. Furthermore, you will actively contribute to various internal projects, collaborating with internal stakeholders and functional teams to effectively reach employees.
  • Your role will also involve delivering internal communications to support internal events, business milestones, and corporate initiatives. This will include ensuring the local implementation of priority global campaigns. Lastly, you will collaborate with the GSK US Commercial communications team to ensure alignment and awareness of key programs and business priorities.
  • By taking on this director-level role, you will have the opportunity to make a significant impact on internal communications within GSK, contributing to the overall success of the organization and the well-being of its employees.


Basic Qualifications:

To be considered for the Director of Internal Communications position, we are looking for candidates who possess the following qualifications:
  • A bachelor's degree in communications or a liberal arts focus, such as English/writing, government/history. This educational background provides a solid foundation for effective communication strategies and content development.
  • A minimum of 7 years of experience in both internal and external communications is required. This should include at least 2 years of experience specifically in the pharmaceutical industry, demonstrating a deep understanding of the unique challenges and dynamics within this sector.
  • A minimum of 5 years of strategic planning and the ability to develop compelling content across a diverse range of platforms and media. We are particularly interested in candidates who are comfortable with digital-friendly formats and possess storytelling experience through various media or techniques. The ability to create both branded and unbranded content and a willingness to innovate are highly valued.


By meeting these basic qualifications, you will be well-positioned to contribute to the success of our internal communications efforts and drive engagement among our employees.

Preferred Qualifications:
  • In addition to the basic qualifications, the following preferred qualifications will strengthen your candidacy for the Director of Internal Communications position:
  • Exceptionally strong writing skills and the ability to quickly synthesize complex information into understandable and relatable messages. Attention to detail and grammar is of utmost importance in delivering clear and concise communications.
  • An excellent track record in communications, demonstrating a proven ability to effectively engage and connect with various audiences. Your experience should showcase your skill in crafting impactful messages that resonate with employees and stakeholders.
  • Strong interpersonal skills are essential, particularly in managing relationships with multiple and diverse stakeholders, including senior leaders. The ability to build rapport, collaborate, and influence others will be key to driving successful communication initiatives.
  • Proficiency in project management is highly desirable. This includes the ability to exercise sound judgment, navigate ambiguous situations, and handle sensitive matters with professionalism and discretion. Your expertise in managing complex projects will contribute to the seamless execution of internal communication strategies.
  • Strong executive presence is essential for this role. As the Director of Internal Communications, you will be expected to confidently counsel senior leaders within the organization, providing guidance and support in effectively communicating their messages.


By possessing these preferred qualifications, you will bring valuable strengths to the role of Director of Internal Communications, enabling you to deliver compelling and impactful communications that drive engagement and foster a culture of open and transparent communication within the organization.

#LI-GSK

Please visit GSK US Benefits Summary t o learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at US Toll Free) or outside US).

GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.

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