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Community College Relationship Manager

2 months ago

Arlington Heights, Illinois, United States National Louis University Full time
Overview

Who We Are:

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and asks how do we become more "student ready" so that we may better serve our students. We believe that through education we are able to empower change and build healthy communities. Our community works hard in the service of students and supports one another like a family.

What We Offer:

At National Louis University we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.

What You Will Do:

The Community College Relationship Manager (CCRM) is the account owner and responsible for managing a portfolio of clients within the community college market and surrounding Early Childhood Centers. In collaboration with the Director, the CCRM is responsible for executing tactics within a given territory with the goal of driving leads to meet the new student headcount budget and develop relationships. The CCRM will initiate new opportunities by recruiting, enrolling and registering onsite groups. The CCRM will nurture relationships with key contacts in order to promote, recruit, and enroll transfer students at NLU. This will require the CCRM to be a subject matter expert in the NLU undergraduate portfolios while maintaining and promoting a general understanding of the overall NLU program offerings. In addition, the CCRM is to promote the NLU portfolio to external stakeholders via information sessions, classroom visits, conferences, CC events, and to CC advisors etc. This person will have the ability to develop relationships with influencers in order to secure partnerships and prospective student inquiries. This position requires excellent time management, presentation skills, communication and organizational skills.

Essential Responsibilities

Essential Responsibilities:
  • Drive partnership, enrollment and revenue growth-identifying and proposing new partnership opportunities in an assigned verticals such as Community Colleges and Early Childhood Centers
  • Create and conduct presentations to key stakeholders within the assigned sector
  • Develop strategies, initiatives, and tactical plans for partnership work that is aligned with the University's overarching strategic plan
  • Coordinate with NLU's leadership team to develop mutually beneficial proposals with prospective clients
  • Research and analyze competitor set information and determine market share opportunity
  • Manage and document day-to-day activities within NLU's contact management system (CRM)-creating transparency and visibility for internal collaboration
  • Develop and strengthen connections with internal stakeholders at NLU; creating strong, multi-level relationships with academic partners; and staying abreast of major industry trends
  • Deliver and negotiate contractual agreements with potential partners
Qualifications

Qualifications, Skills and Competencies:
  • Bachelor's Degree, required
  • Minimum of three years of demonstrated successful track record in sales or business development or a related customer-facing role in higher education
  • High degree of personal accountability and integrity
  • Excellent negotiation skills and experience developing and structuring agreements to support partner objectives
  • Outstanding interpersonal, written communication and strong/succinct oral communication skills essential
  • Can analyze organizational strengths and weaknesses and then combine these with knowledge of the industry, market and organization to develop long-term strategy
  • Achieves results within established timelines. Understands and demonstrates that intentions, activities and results are not the same. Expects that obstacles will occur and refuses to use them as an excuse for not achieving results
  • Outstanding interpersonal, written communication and strong/succinct oral communication skills essential (i.e. ability to present to large and small groups of people)
NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

Special Instructions
Please Include the following along with your application: - Resume (Required) - Cover Letter (Optional) NLU Employees please also submit an Internal Posting Form