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Customer Relationship Coordinator

2 months ago

Arlington Heights, Illinois, United States Avantis Education Full time

Client Engagement Specialist

Compensation: $40,000 - $50,000 plus performance incentives (based on experience)

Employment Type: Full-time, Permanent

Work Environment: Office-based

Why You'll Appreciate This Position:

Join a forward-thinking and innovative Educational Technology firm. Avantis Education is at the forefront of developing classroom technology, committed to enhancing educational experiences. Our mission is to transform education through our state-of-the-art solutions.

Key Responsibilities:

  • Provide outstanding customer assistance through multiple communication channels.
  • Respond to inquiries and resolve issues swiftly to maintain high customer satisfaction.
  • Engage with clients to encourage product utilization and foster loyalty.
  • Develop and share informative content to educate clients about our offerings.
  • Work collaboratively with various departments to improve the customer experience.

Qualifications:

  • At least 2 years of experience in customer service or a related field.
  • Proficient in CRM systems and customer support applications.
  • Experience in educational technology is advantageous.
  • Exceptional communication and problem-solving abilities.
  • Capability to cultivate strong relationships with clients and colleagues.
  • Meticulous attention to detail and strong organizational skills.
  • Customer-oriented mindset with a proactive approach to work.

If you are dedicated to customer engagement and delivering outstanding service, we encourage you to consider this opportunity.