Collections Specialist
1 month ago
Key Responsibilities:
- Analyze and reconcile accounts monthly and resolve any outstanding issues
- Manage and execute accounts collection process as approved by management including making phone calls or mailing letters
- Escalate unresolved issues to team lead or collections manager as needed
- Reports monthly to collections manager outstanding collection accounts and issues
- Maintain detailed customer information on delinquent accounts including contact information
- Meet or exceed objectives and collection goals
- Analyze and maintain unapplied cash and credit balances with cash applications
- Conduct customer research for unresolved accounts
- Ability to excel in fast paced environment
- Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances
- Follow company polices, procedures and directives from supervisors/managers
- Perform other duties and responsibilities as required or requested by management.
Knowledge, Skills, Abilities and Competencies:
- Associate's degree from two year College or technical school or equivalent combination of education and experience
- 3-5 years experience in commercial collections, account receivable and customer service
- Working knowledge of Microsoft Office-Outlook, Word and Excel
- Knowledge of AS400 software system and Soft Pak
- Excellent customer service and phone skills
- Ability to resolve customer complains and questions
- Ability to effectively communicate with others verbally and in writing
- Close attention to detail and good organizational skills
- Good interpersonal skills.
Physical/Mental Demands:
- Regularly required to sit and use hands and fingers.
- Frequently required to talk, hear, stand and walk.
Visual Requirements:
include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Working Conditions:
- Work in indoor office environment 95% of the time.
- Noise level is usually moderate.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
-
Senior Collections Resolution Specialist
3 days ago
Raleigh, North Carolina, United States First Citizens Bank Full timeJob Title: Collections SpecialistAs a Collections Specialist at First Citizens Bank, you will play a critical role in maintaining the bank's high standards for client experience.Key Responsibilities:Collect past due payments from various consumer and business account types by utilizing advanced skills and complexity.Proactively probe clients to understand...
-
Billing and Collections Specialist
1 week ago
Raleigh, North Carolina, United States Vasquez Law Firm,PLLC Full timePosition OverviewVasquez Law Firm, PLLC, a progressive legal practice dedicated to immigration, criminal defense, family law, personal injury, and workers' compensation, is on the lookout for a meticulous and driven Billing and Collections Specialist. This position plays a vital role in our commitment to delivering outstanding service and advocating for our...
-
Collections Specialist
4 days ago
Raleigh, North Carolina, United States First Citizens Bank Full timeJob Title: Collections SpecialistFirst Citizens Bank is seeking a skilled Collections Specialist to play a critical role in maintaining the bank's high standards for client experience.Key Responsibilities:Delinquency Resolution: Collect past due payments from various consumer and business account types by utilizing advanced communication skills and complex...
-
Clinical Specimen Collection Specialist
1 week ago
Raleigh, North Carolina, United States UNC HEALTH Full timeJob OverviewJoin a diverse team dedicated to enhancing the health and wellness of the communities we serve.Position Summary:UNC Health is seeking a Clinical Specimen Collection Specialist to become part of our dynamic team. This role involves executing various specimen collection procedures and conducting patient point-of-care testing to support clinical...
-
Financial Collections Specialist
1 day ago
Raleigh, North Carolina, United States North State Acceptance LLC Full timeJob Opportunity at North State Acceptance LLCWe are seeking a highly skilled and experienced Accounts Adjuster/Collector to join our team at North State Acceptance LLC. As a key member of our finance team, you will be responsible for collecting funds and recovering assets in a professional and friendly manner.Key Responsibilities:Collecting funds and...
-
Loss Mitigation Specialist
6 days ago
Raleigh, North Carolina, United States Local Government Federal Credit Union Full timeAbout the PositionAs a Loss Mitigation Specialist at Local Government Federal Credit Union, you will play a critical role in proactively managing delinquent accounts by contacting members. This position involves identifying potential risks, working with members to resolve payment issues, providing repayment solutions, and implementing strategies to mitigate...
-
Loss Mitigation Specialist
4 days ago
Raleigh, North Carolina, United States Local Government Federal Credit Union Full timeAbout the PositionAs a Loss Mitigation Specialist at Local Government Federal Credit Union, you will play a critical role in proactively managing delinquent accounts by contacting members and identifying potential risks. This position involves working with members to resolve payment issues, providing repayment solutions, and implementing strategies to...
-
Plasma Collection Specialist
4 days ago
Raleigh, North Carolina, United States Octapharma Plasma Full timeElevate your career potential while making a difference in the lives of donors and patients. Octapharma Plasma is experiencing rapid growth, offering numerous professional development opportunities. As a vital member of our team, you will play a key role in our donation centers, contributing to both your personal growth and the success of our organization....
-
Plasma Collection Specialist
4 days ago
Raleigh, North Carolina, United States Octapharma Plasma Full timeElevate your career while making a difference in the lives of donors and patients. At Octapharma Plasma, we are experiencing rapid growth, and with that comes numerous opportunities for professional development. As a valued member of our team, you will find countless ways to enhance both your personal and professional life. Our expansion is paving the way...
-
Senior Collections Resolution Specialist
1 day ago
Raleigh, North Carolina, United States First Citizens Bank Full timeJob SummaryThis position collects past due payments at an advanced level of skill and complexity on various consumer and business account types by phone, while upholding the Bank's high standards for the client experience.Key ResponsibilitiesResolution Support - Contacts past due clients to secure payment arrangements or apply the appropriate treatment to...
-
EHR Integration Specialist
5 months ago
Raleigh, North Carolina, United States JSM Consulting Full timeThe candidate will be allowed to work remotely but will be expected to work onsite once staff return to site. The candidate will need to come onsite the first day to collect equipment. US Citizenship is required. ***Fingerprint background check is required.The Electronic Health Record (EHR) Integration Specialist participates in all phases of connecting EHR...
-
Museum Education Specialist
1 week ago
Raleigh, North Carolina, United States Association of Academic Museums & Galleries Full timeMuseum Education Specialist – Association of Academic Museums & Galleries The Association of Academic Museums & Galleries is dedicated to advancing the role of museums in higher education. As a vital component of the academic community, the association supports a diverse range of educational initiatives, showcasing a collection that embodies the rich...
-
Accounts Receivable Specialist
4 days ago
Raleigh, North Carolina, United States Accentuate Staffing Full timeAccentuate Staffing is currently seeking an Accounts Receivable Specialist for a client in the finance sector. The Accounts Receivable Specialist will handle a variety of financial responsibilities within the Accounting Department, focusing primarily on the Accounts Receivable function, which includes invoicing, cash applications, and collection efforts....
-
Accounts Receivable Specialist
4 days ago
Raleigh, North Carolina, United States Accentuate Staffing Full timeAccentuate Staffing is currently seeking an Accounts Receivable Specialist for a client in the finance sector. The Accounts Receivable Specialist will undertake a variety of financial responsibilities within the Finance Department, focusing primarily on the Accounts Receivable function, which includes invoicing, cash applications, and collection efforts....
-
Financial Analysis Specialist
1 week ago
Raleigh, North Carolina, United States Piper Companies Full timePiper Companies is currently in search of a Financial Analysis Specialist to become a part of a prominent healthcare organization. The Financial Analysis Specialist will play a crucial role in delivering precise and prompt evaluations of essential financial operations across the organization. This position is a full-time (FTE) role based on-site.Key...
-
Accounts Receivable Specialist
1 day ago
Raleigh, North Carolina, United States Vasquez Law Firm,PLLC Full timeJob OpportunityVasquez Law Firm, PLLC, a dynamic and growing legal practice specializing in immigration, criminal defense, family law, personal injury, and workers' compensation, is seeking a detail-oriented and motivated Accounts Receivable Specialist.This role is critical to our mission of providing exceptional service and fighting for clients' rights, as...
-
Academic Museum Education Specialist
1 week ago
Raleigh, North Carolina, United States Association of Academic Museums & Galleries Full timePosition Title: Academic Museum Education Specialist Organization: Association of Academic Museums & Galleries Overview: The Association of Academic Museums & Galleries is dedicated to enhancing the educational mission of academic institutions through its extensive collection and programming. This role focuses on fostering educational initiatives that align...
-
Education and Training Specialist
1 day ago
Raleigh, North Carolina, United States WakeMed Full timeJob Summary:The Patient Access Educator/Quality Specialist is a key member of the WakeMed team, responsible for providing training and education to new and existing staff. This role is accountable to designated management staff to develop and implement training programs that meet the goals of the department.Key Responsibilities:Develop and deliver training...
-
Residential Sales Specialist
1 week ago
Raleigh, North Carolina, United States Ready Roofing Full timeJob Title: Residential Sales SpecialistAre you a sales enthusiast with a drive for excellence? We are seeking a Residential Sales Specialist who can navigate the sales landscape with charm and expertise. If you are ready to make an impact, foster relationships, and achieve outstanding results, this opportunity is for you.As a Residential Sales Specialist,...
-
Autism Support Specialist
6 days ago
Raleigh, North Carolina, United States Autism Society of North Carolina Full timeMake a Difference in the Lives of Individuals with Autism The Autism Society of North Carolina is seeking dedicated and compassionate individuals to join our team as Autism Support Specialists. In this role, you will provide Applied Behavior Analysis (ABA) therapy to children and adolescents with autism spectrum disorder (ASD) in both home and community...