Accounts Receivable Specialist

6 days ago


Raleigh, North Carolina, United States Vasquez Law Firm,PLLC Full time
Job Opportunity

Vasquez Law Firm, PLLC, a dynamic and growing legal practice specializing in immigration, criminal defense, family law, personal injury, and workers' compensation, is seeking a detail-oriented and motivated Accounts Receivable Specialist.

This role is critical to our mission of providing exceptional service and fighting for clients' rights, as it involves managing and securing client payments to ensure the firm's financial health and sustainability.

We are seeking a detail-oriented and experienced Accounts Receivable Specialist to join our team. The ideal candidate will be responsible for managing the accounts receivable process for our international clientele, ensuring timely collection of payments, and maintaining accurate records of financial transactions.

  • MUST BE BILINGUAL English and Spanish
Compensation:

$15 - $18

Key Responsibilities
  • Invoicing and Billing: Generate and send invoices to clients accurately and promptly in accordance with established billing procedures.
  • Collections Management: Proactively collect outstanding payments from clients dating back 10 years to the current period. This includes diligently researching each case to understand the history of payments, identifying discrepancies, and ensuring accurate records. Monitor accounts receivable aging reports and follow up with clients to ensure timely payment of outstanding invoices. Implement effective collection strategies to minimize overdue accounts.
  • Payment Verification: Regularly check various payment platforms to confirm receipt of payments and reconcile any differences found.
  • Payment Plan Coordination: Engage with clients to establish or transition to automatic payment plans, facilitating easier and more consistent payment processes.
  • Record Keeping: Maintain detailed records of client interactions, payments, and account statuses using spreadsheets and other financial software, ensuring accuracy and confidentiality.
  • Client Communication: Employ a range of communication methods—including cold calls, sending reminder cards for late payments, texting, and leaving voicemails—to effectively reach out to clients regarding their accounts.
  • Reporting: Compile and present regular reports detailing collection efforts, outcomes, and accounts receivable status, highlighting any trends or issues for management review.
  • Performance Goals: Achieve weekly collection goals and adhere to minimum daily call requirements to ensure targets are met and exceeded.
Requirements
  • Language Skills: Must be bilingual to effectively communicate with our diverse client base.
  • Customer Service Excellence: Demonstrated customer service skills with the ability to maintain professionalism and patience in all client interactions.
  • Negotiation and Persuasion: Strong negotiation skills to successfully navigate payment discussions and persuade clients towards favorable outcomes for the firm.
  • Personality Traits: A friendly yet assertive demeanor, capable of confidently addressing sensitive financial matters with clients.
  • Proactivity and Initiative: A proactive approach to problem-solving and the ability to foresee and address potential issues before they escalate.
  • Educational Background: Preferably a degree in finance, accounting, or a related field, or equivalent practical experience in accounts receivable or a similar role.
  • Technical Proficiency: Familiarity with accounting software, Excel, and the capability to quickly learn and use new platforms and tools.
  • Experience: Minimum of 2 years of experience in accounts receivable or related financial role, preferably in an international context.
  • Organizational Skills: Ability to prioritize tasks, manage multiple deadlines, and work efficiently in a remote environment.


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