![Chewy](https://secure.icbdr.com/MediaManagement/Q1/MFG1QZ65V67LHHJZTQ1.png)
Business Intelligence Engineer III
2 months ago
Our Opportunity:
Chewy Health is looking for a Senior Business Intelligence Engineer to join our growing healthcare business as we continue to develop veterinary-driven healthcare solutions and industry initiatives supporting the health of veterinary practices and their patients. In this role, you will establish new data solutions to better understand trends for continuous improvement and product development opportunities, and to automate the collection and analysis of vet practice and Chewy customer feedback on our pharmacy products and services.
You'll start by leading the development of data automation solutions for our Voice of the Clinic and Customer (VOC) program. Today's process is highly manual, analyzing thousands of weekly feedback data points and anecdotes from both Chewy customers and our vet clinic partners. You'll simplify that process through automation, accurately aggregating feedback trends while also ensuring individualized follow-up and escalation as needed. Your solutions will help us steer product prioritization, and help further improve our best in class customer experiences as we further enhance partnerships across the veterinary community.
Over time, you'll play a duel role for Chewy Health—building, troubleshooting, and enhancing backend data structures and metrics definitions, while also serving as a primary data analyst presenting findings on deep dives for critical business questions. This highly-visible role will cut across teams—from Product to Sales to Analytics to Customer Support—ensuring consistency and accuracy in the data used within each team and many intertwined systems. You will be responsible for delivering scalable data infrastructure, developing self-serve analytics tools, and utilizing data visualizations to unlock insights. You will partner directly with Product leaders, IT software and data engineers, business analysts, and business teams to anticipate the data infrastructure and tooling needs of the organization and proactively build solutions that fuel insights.
What you'll do:
- Design and implement data solutions best-suited to deliver business needs and use cases — from data lakes to analytics tools, across a progressively evolving technical stack.
- Design experiments, develop measurement frameworks, and partner with Product, Tech, and business leaders to generate results, insights, and actions from product launches and feature changes
- Design, develop, optimize, and maintain data architecture and pipelines that adhere to ETL principles and business goals.
- Proactively assess the data needs of Healthcare and related functions and partner with technical teams to deliver proof of concepts, QA data sources, and deliver new data tables, metrics, and analytics products
- Lead efforts to automate data extraction and distribution of reports to multiple stakeholders
- Own and continually improve metrics documentation and data governance
- Construct and deliver analytics product roadmaps that deliver insightful and user-friendly dashboards for both internal and external customers
- Partner with IT teams to construct downstream impact analysis and own change management communication for Healthcare data sources
- Document technical details of your work using industry standard protocols like Jira, Confluence etc.
- Proactively monitor existing metrics, propose new metrics, and work across the organization to deliver actionable intelligence
What you'll need:
- Proven experience analyzing clickstream data from sources such as Google Analytics, Adobe, Segment or other platforms
- Strong understanding and experience leading experiment design, A/B testing, and other frameworks for evaluating effectiveness of feature and product changes
- 4-year Bachelor's degree in Computer Science, MIS, Business Analytics, Industrial Engineering or a related field
- 7+ years automating data processes, developing dashboards, and building scalable analytics solutions in an ecommerce, omni-channel, or retail setting
- 5+ years of experience managing ETL or data transformation processes, technical architecture documents, and delivering net new or enhancing existing data warehouses
- 5+ years of experience working with data platforms such as: Snowflake, AWS, Vertica, or other RDB
- Strong working knowledge of SQL and proven ability to write, debug, and optimize SQL queries
- Programming expertise in Java, Python, Scala, or another modern programming language
- Proven experience building self-serve BI solutions and automated reports that enable automated alerting and data quality monitoring
- Ability to tailor analytics products to meet the needs of end customers using tools ranging from Excel to Tableau
- Proven experience with data modeling in large Data warehousing / data lake environments
- Strong written and verbal communication skills and experience leading change management processes
- Proven experience delivering high quality and insightful data visualizations and translating complex data into actionable insights
- Exemplary stakeholder management and prioritization skills using systems, processes, and scalable frameworks
- Thorough understanding of Financial KPIs and P&L statement
- Superior attention to detail and experience building processes to validate data integrity
- Proven experience leading teams and delivering results in ambiguous and resource constrained environments
- Ability to travel up to 10% of the time
Bonus:
- Advanced degree such as Masters in Analytics or MBA
- Project Management Certification
- Experience partnering with Data Science teams to deliver machine learning models from scratch.
Compensation & Benefits:
Our pay range for a Business Intelligence Engineer III position is $134, $215, The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at
Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
If you have a question regarding your application, please contact
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
-
Business Intelligence Engineer III
3 weeks ago
Bellevue, Washington, United States Chewy Full timeOur Opportunity:Chewy is looking for a Business Intelligence Engineer III to join our CRM team and drive actionable insights through development of robust business metrics, dive deep into the "so-whats" behind the data and provide crucial support for analytics and BI initiatives across the team. In this role, you will have the opportunity to leverage your...
-
Business Intelligence Engineer III
2 weeks ago
Bellevue, Washington, United States Chewy Full timeChewy is seeking a highly motivated, goal-oriented, dedicated to join our exciting and fast-paced team in Bellevue, WA. Our team is growing and if you are equally passionate about supply chain, transportation, management information systems, e-commerce, and career growth, an opportunity at Chewy may be a great match You will get to work side by side with...
-
Business Intelligence Engineer II
2 months ago
Bellevue, Washington, United States Chewy Full timeExciting Opportunity:Are you prepared to revolutionize Chewy's management of their outbound supply chain and enhance the customer experience while minimizing costs for the organization? The Outbound Science and Tech team within Chewy Operations is seeking a dynamic Business Intelligence Engineer II to be based in Bellevue, WA. As a part of this team, you...
-
Sr. Business Intelligence Engineer, WHS Data
1 month ago
Bellevue, Washington, United States Amazon Full timeSr. Business Intelligence Engineer, WHS DataJob ID: | Services LLCDESCRIPTIONAt Amazon, the Leadership Principle "Strive to be Earth's Best Employer" challenges us to create "a safer, more productive, higher performing, more diverse, and more just work environment," and reinforces that nothing is more important than the safety and well-being of our teams....
-
Business Intelligence Analyst, AWS Operations
11 hours ago
Bellevue, Washington, United States Amazon Data Services, Inc. Full timeAbout the RoleAmazon Data Services, Inc. is seeking a skilled Business Intelligence Engineer to join our AWS Accelerator Systems team. This role is pivotal in shaping the insights that drive operational efficiency in our data centers.Key ResponsibilitiesDevelop and manage data artifacts such as data models, ETL processes, visualizations, machine learning...
-
Bellevue, Washington, United States Chewy Full timeAbout Us:At Chewy, we are seeking a Senior Business Intelligence Solutions Architect to enhance our Merchandising Analytics Team. This position requires a blend of analytical expertise, financial acumen, and merchandising insight, coupled with a robust capability in crafting and optimizing solutions tailored for our business needs. The developed solutions...
-
Bellevue, Washington, United States Acumatica Full timeJob OverviewAcumatica is a forward-thinking organization committed to transforming the landscape of cloud ERP (Enterprise Resource Planning) solutions globally. Our unique approach is designed to empower small and midsized enterprises to excel in the digital age. We pride ourselves on our innovative business management solutions that are tailored to meet the...
-
Expert in Artificial General Intelligence
6 days ago
Bellevue, Washington, United States Amazon Full timeJob Overview:As a leading technology company, Amazon is seeking a dedicated and innovative Applied Scientist to join our Artificial General Intelligence (AGI) team. This role is pivotal in developing cutting-edge Generative Artificial Intelligence (GenAI) solutions utilizing Large Language Models (LLMs) and multimodal systems.Key Responsibilities:In this...
-
Head of Business Systems
6 days ago
Bellevue, Washington, United States Icertis Full timeAbout Icertis: Icertis stands at the forefront of technology and innovation in contract lifecycle management (CLM). Our AI-driven platform, Icertis Contract Intelligence (ICI), transforms contracts from mere documents into strategic assets by structuring and linking essential contract data that governs organizational operations. Renowned brands and...
-
Data Scientist III
4 weeks ago
Bellevue, Washington, United States Chewy Full timeOur Opportunity:Do you want to build a model that impacts the company's bottom line? Do you want to see how your ideas, insights, recommendations, and experiments affect top-level decision-makers? If so, Chewy is looking for a Data Scientist III to join our Merchandising Data Science Team. In this role, you will combine deep understanding of machine...
-
Data Engineer
1 month ago
Bellevue, Washington, United States Amazon Full timeAWS Databases, Analytics and AI/ML Products and Services is one of the largest and fast growing business unit within AWS. We are working to rebuild and revolutionize data engineering and business intelligence systems within database, analytics and AI/ML organization to support fast growing business needs. We are looking for experienced, self-driven Data...
-
Head of Business Systems Strategy
6 days ago
Bellevue, Washington, United States Icertis Full timeAbout Icertis:At Icertis, we are at the forefront of contract lifecycle management (CLM), leveraging cutting-edge technology and innovative solutions to redefine the possibilities within the industry. Our AI-driven Icertis Contract Intelligence (ICI) platform transforms contracts from mere documents into a strategic asset by effectively structuring and...
-
Data Engineer II, DBS BI
1 month ago
Bellevue, Washington, United States Amazon Full timeAWS Databases, Analytics and AI/ML Products and Services is one of the largest and fast-growing business unit within AWS. We are working to rebuild and revolutionize data engineering and business intelligence systems within database, analytics and AI/ML organization to support fast growing business needs.We are looking for experienced, self-driven Data...
-
Data Scientist III
2 months ago
Bellevue, Washington, United States Chewy Full timeWe are hiring awesome humans, and we hope that includes youAre you looking for more than just a job? At Chewy, you'll find yourself on a career path with other awesome humans, like yourself. You'll be part of a culture that values everything that you do, who you are, and the goals you have set for your career. We want to give you the opportunity to grow,...
-
Lead Business Analyst, Fulfillment Solutions
6 days ago
Bellevue, Washington, United States Amazon Full timeOverview:Amazon's Fulfillment Solutions team is in search of a Lead Business Analyst who possesses a robust technical background and a demonstrated capacity to influence various organizational units. Role Significance:In the past two decades, the proportion of physical gross merchandise sales on Amazon attributed to third-party Sellers has significantly...
-
Senior Software Engineer
6 days ago
Bellevue, Washington, United States American Express Global Business Travel Full timeAbout Us: American Express Global Business Travel (GBT) is a dynamic organization where colleagues are inspired by travel as a powerful catalyst for positive change. We are dedicated to fostering an inclusive and collaborative environment where every voice is heard and valued.Your Opportunity: We are looking for a Senior Software Engineer to enhance our...
-
Bellevue, Washington, United States Visa Full timeProduct Leadership Opportunity for Intelligent AuthorizationVisa, a global payments technology company, is seeking a seasoned product leader to drive the development and commercialization of our Intelligent Authorization product.About VisaWe are a world leader in payments and technology, enabling individuals, businesses, and economies to thrive. Our mission...
-
Lead Applied Scientist
6 days ago
Bellevue, Washington, United States Amazon Full timeJob Overview: As a part of Amazon's Artificial General Intelligence (AGI) division, our goal is to enhance customer experiences through personalized and context-aware interactions that keep users informed and engaged without overwhelming them. We are pioneering sophisticated systems designed to provide intuitive and adaptive content recommendations across...
-
Building Systems Engineer
6 days ago
Bellevue, Washington, United States Overlake Medical Center Full timeJoin a leading medical facility where your expertise is valued. Compensation: $47.10 per hour Overlake Medical Center is seeking a skilled Building Systems Engineer to enhance our team. This role is crucial in ensuring optimal comfort for patients and staff while maintaining the efficient operation of our facility. The Engineer will engage in both preventive...
-
Manager, Customer Service III
3 weeks ago
Bellevue, Washington, United States Chewy Full timeOur Opportunity:Chewy is looking for a highly motivated, goal-oriented and engaged Senior Operations Manager, Licensed Insurance to join our Healthcare Customer Service Operations team This position will report to the Associate Director, Customer Service Healthcare. The right person will be a natural people leader, responsible for building engaging licensed...