Program Support Assistant

2 months ago

Albuquerque, New Mexico, United States Veterans Health Administration Full time

THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION
This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-07. At the GS-06 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-07.

Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.

Duties may include, but are not limited to the following:


Assembling the administrative research record for one or more complex multicenter clinical trials (MCTs), researching relevant regulations and administrative decisions to identify, document, and report requirements and ensuring compliance and completeness of research file.

Monitoring the design of administrative data collection instruments and procedures, selection of appropriate measures and techniques, study implementation, data analysis, and interpretation of results in order to identify the records required.

Formatting research posters and manuscripts from drafts, researching style guidelines appropriate to the recipient, correcting grammar and spelling, cross-checking references, and ensuring charts and graphs conform to style guidelines.

Monitoring administrative data collection, identifying, and analyzing inconsistencies and problems, and recommending modifications consistent with crucial regulations and standards consistent with MCT requirements and functions.

Preparing appropriate reports while protecting PHI and PII of patients participating in the research.

Ensuring appropriate administrative/technical data security controls (e.g., PHI, PII) are in place and maintained for all data whether in electronic or printed form.

Participating as a member of a multi-disciplinary project team supporting complex national and international regulated pharmaceutical research referred to as multicenter clinical trials (MCT).

Coordinating the preparation of the study newsletter, minutes of meetings, routine reports, and general correspondence.

Ensuring the completion and correctness of all administrative/technical data work-in-progress, as necessary, assisting facility personnel with the reconciliation of any data collection quality issues.

Developing operating procedures and instructions for use by other staff participating in the establishment of administrative research record.

Correlating administrative data and preparing reports and graphs for performance metrics across MCTs, including customer satisfaction, clinical supplies in the field, customer complaints, etc.

Mentoring junior research assistants in technical aspects of work, providing one-on-one training and support as required.
Performs other related duties as assigned.

Work Schedule:
Monday - Friday, 8:00am - 4:30pm

Telework:
Yes


VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.

This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Recruitment & Relocation Incentives:
Not Authorized

Critical Skills Incentive (CSI)
:
Not Approved

Financial Disclosure Report:
Not Required

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