Current jobs related to Front Desk Supervisor - Miami, Florida - Sheraton Miami Airport Hotel
-
Front Desk Supervisor
5 days ago
Miami, Florida, United States Goodwin Recruiting Full timeJob Description**About the Role**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Goodwin Recruiting. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our clients and candidates, while also managing the front desk operations and ensuring a smooth and efficient...
-
Front Desk Supervisor
1 day ago
Miami, Florida, United States The Elser Hotel & Residences Full timeJob SummaryThe Elser Hotel & Residences is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office department, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and maximizing room revenue and occupancy.Key...
-
Front Desk Supervisor
3 months ago
Miami, Florida, United States Cambria Hotel Miami Airport - Blue Lagoon Full timeJob SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...
-
Front Desk Agent
1 month ago
Miami, Florida, United States The Standard Spa Miami Beach Full timeThe Front Desk Agent is directlyresponsible for the smooth operation of the Front Desk in conjunction with allother departments of the Hotel to ensure a positive guest experience. Ability to perform duties in PBX,Reservations, and Concierge positions. What you will be doingMaintain the smooth and efficient operation of the Front Desk. Successfully complete...
-
Front Desk Receptionist
2 months ago
Miami, Florida, United States Perry Ellis International Full timeSUMMARYDirects the daily activities of PEI's front office and the mailroom DUTIES AND RESPONSIBILITIES: Responsible for supervising and completing front desk assignmentsEnsures that all Employees are using their badges to gain entry into the buildingProvides efficient customer service to executive staff and visitorsGreets visitors in a courteous and...
-
Front Desk Agent
4 weeks ago
Miami, Florida, United States MCR Hotels Full timeFront Desk AgentHilton Miami Airport Blue Lagoon, 5101 Waterford District Drive, Miami, Florida, United States of America Req #7097Thursday, June 13, 2024The Front Desk Agent at Hilton Miami Blue Lagoon is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL...
-
Front Desk Associate
2 days ago
Miami, Florida, United States Equinox Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox in South Beach. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer...
-
Front Desk Representative
1 day ago
Miami, Florida, United States The Elser Hotel & Residences Full timeJob SummaryThe Elser Hotel & Residences is seeking a highly skilled and customer-focused Guest Experience Agent to join our team. As a key member of our Front Desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Greet and welcome...
-
Front Desk Clerk
3 months ago
Miami, Florida, United States AC Hotel Miami Brickell Full timeFront Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...
-
Front Desk Associate
4 days ago
Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Betsy Hospitality Management, LLC. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Check-In/Check-Out: Welcome guests upon...
-
Front Desk Associate
4 days ago
Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Betsy Hospitality Management, LLC. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Check-In/Check-Out: Welcome guests upon arrival,...
-
front desk reception
2 months ago
Miami, Florida, United States Perry Ellis International Full timeAbout Perry Ellis InternationalPerry Ellis International, Inc. is a leading designer, distributor and licensor of a broad line of high quality men's and women's apparel, accessories and fragrances. The company's collection of dress and casual shirts, golf sportswear, sweaters, dress pants, casual pants and shorts, jeans wear, active wear, dresses and men's...
-
Front Office Supervisor
1 week ago
Miami Beach, Florida, United States The Setai Full timePosition Overview:The Setai is seeking a dedicated and experienced Front Office Supervisor to enhance our Operations team. This role is essential in ensuring that our guests experience the highest level of service and satisfaction during their stay.About The Setai:Located in a luxurious oceanfront setting, The Setai combines the elegance of Asian traditions...
-
Maintenance Front Desk Associate
2 days ago
Miami, Florida, United States Roami Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Maintenance Front Desk Associate to join our team at Roami. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling maintenance tasks, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Service: Greet guests...
-
Front Desk Ambassador
2 days ago
Miami Beach, Florida, United States The Gates South Beach Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at The Gates Hotel South Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Service: Greet and...
-
Front Desk Agent
3 months ago
Miami, Florida, United States Lennox Hotel Miami Beach Full timeJob SummaryGreets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotels high standards of quality.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not...
-
Front Desk and Maintenance Specialist
2 days ago
Miami, Florida, United States Roami Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Maintenance Front Desk Associate to join our team at Roami. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling maintenance tasks, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Service: Greet guests...
-
Front Desk Attendant
2 months ago
Miami, Florida, United States Castle Group Full timeOverview:Responsible for professional, effective and efficient handling of all residents' requests and needs upon entering the community. The Front Desk/Concierge or Desk Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding...
-
Front Desk Ambassador
2 days ago
Miami Beach, Florida, United States The Kimpton Hotel & Restaurant Group, LLC Full timeOur MissionWe believe that genuine connections between people make a positive impact on their lives. At The Kimpton Hotel & Restaurant Group, LLC, we strive to create a welcoming environment where our guests feel valued and respected.Our ApproachWe take a personalized approach to customer service, focusing on building meaningful relationships with our...
-
Front Desk Associate
2 days ago
Miami Beach, Florida, United States Betsy Hospitality Management, LLC Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Betsy Hospitality Management, LLC. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Check-In/Check-Out: Welcome guests upon arrival,...
Front Desk Supervisor
2 months ago
Overview:
Opportunity: Front Desk Supervisor
Supervise front desk operations in accordance with established guest service, quality and sustainability standards.
Your Growth Path
Assistant Front Office Manager – Front Office Manager – Assistant General Manager
Your Focus
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Make and confirm reservations.
Promote Hersha Hospitality and brand-specific marketing programs.
Greet guests immediately upon arrival; register and assign guests to hotel rooms.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Compute bills, collect payments, handle cash, and make change for guests.
Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Your Background and Skills
Associate's or Bachelor's degree preferred.
1 to 3 years of related experience.
Work Environment and Context
Work schedule varies and may include working on all shifts, holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us :
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location,
Hospitality|Hotel