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front desk reception

3 months ago

Miami, Florida, United States Perry Ellis International Full time
About Perry Ellis International

Perry Ellis International, Inc.

is a leading designer, distributor and licensor of a broad line of high quality men's and women's apparel, accessories and fragrances.

The company's collection of dress and casual shirts, golf sportswear, sweaters, dress pants, casual pants and shorts, jeans wear, active wear, dresses and men's and women's swimwear is available through all major levels of retail distribution.

The company, through its wholly owned subsidiaries, owns a portfolio of nationally and internationally recognized brands, including:

Perry Ellis, An Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist and Farah.

The company enhances its roster of brands by licensing trademarks from third parties, including:
Nike for swimwear, and Callaway, PGA TOUR and Jack Nicklaus for golf apparel. Additional information on the company is available at

SUMMARY
Directs the daily activities of PEI's front office and the mailroom

DUTIES AND RESPONSIBILITIES:

  • Responsible for supervising and completing front desk assignments
  • Ensures that all Employees are using their badges to gain entry into the building
  • Provides efficient customer service to executive staff and visitors
  • Greets visitors in a courteous and professional manner
  • Ensures that all Visitors sign in on the Electronic Checkin Device
  • Responds to inquiries from vendors and visitors on a regular basis
  • Organizes the flow of work for the front desk and mail services
  • Provides assistance to management staff by following through on a variety of requests
  • Troubleshoots and resolves visitor issues
  • Responsible for making decisions quickly, when necessary
  • Alerts appropriate management personnel if aware of danger to employees/building
  • Responds readily to the changing needs of the company
  • Performs related duties as assigned
  • Manage ink toner cartridge Inventory in the mail room
  • Distributes mail as needed daily
  • Meters mail when needed on a daily basis.
  • Manage regular/legal size paper inventory for the Main Building
  • Assists Housekeeping Manager in managing office supplies inventory.
SKILLS, KNOWLEDGE AND ABILITIES

  • Knowledge of front desk protocol
  • Knowledge of internal processes to supervise a front office receptionist staff
  • Knowledge of processes to supervise a mailroom function
  • Ability to work well with people at all levels in the company
  • Skill in communicating effectively with visitors and staff members
  • Ability to respond appropriately in a quick and efficient manner in case of danger
  • Ability to provide excellent customer service
  • Knowledge of Google Suite (Gmail, Dogs, Sheets, Calendar, etc.)
  • Ability to troubleshoot problems and resolve appropriately

PHYSICAL DEMANDS

This position requires the normal demands of any job, such as sitting, standing, reaching with arms and hands, walking, talking and hearing.


WORK ENVIRONMENT
While performing the duties of this job, the noise level in the work environment is usually moderate.

MINIMUM REQUIREMENTS
Associate's degree or any equivalent experience

Legal Disclaimer:
Perry Ellis International is an equal opportunity employer.

We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status.

All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.