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Front Desk Receptionist
3 months ago
SUMMARY
Directs the daily activities of PEI's front office and the mailroom
DUTIES AND RESPONSIBILITIES:
Responsible for supervising and completing front desk assignments
Ensures that all Employees are using their badges to gain entry into the building
Provides efficient customer service to executive staff and visitors
Greets visitors in a courteous and professional manner
Ensures that all Visitors sign in on the Electronic Check-in Device
Responds to inquiries from vendors and visitors on a regular basis
Organizes the flow of work for the front desk and mail services
Provides assistance to management staff by following through on a variety of requests
Troubleshoots and resolves visitor issues
Responsible for making decisions quickly, when necessary
Alerts appropriate management personnel if aware of danger to employees/building
Responds readily to the changing needs of the company
Performs related duties as assigned
Manage ink toner cartridge Inventory in the mail room
Distributes mail as needed daily
Meters mail when needed on a daily basis.
Manage regular/legal size paper inventory for the Main Building
Assists Housekeeping Manager in managing office supplies inventory.
SKILLS, KNOWLEDGE AND ABILITIES
Knowledge of front desk protocol
Knowledge of internal processes to supervise a front office receptionist staff
Knowledge of processes to supervise a mailroom function
Ability to work well with people at all levels in the company
Skill in communicating effectively with visitors and staff members
Ability to respond appropriately in a quick and efficient manner in case of danger
Ability to provide excellent customer service
Knowledge of Google Suite (Gmail, Dogs, Sheets, Calendar, etc.)
-- Ability to troubleshoot problems and resolve appropriately
PHYSICAL DEMANDS
This position requires the normal demands of any job, such as sitting, standing, reaching with arms and hands, walking, talking and hearing.
WORK ENVIRONMENT
While performing the duties of this job, the noise level in the work environment is usually moderate.
MINIMUM REQUIREMENTS
Associate's degree or any equivalent experience