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Front Desk Receptionist

3 months ago

Miami, Florida, United States Perry Ellis International Full time

SUMMARY

Directs the daily activities of PEI's front office and the mailroom

DUTIES AND RESPONSIBILITIES:

Responsible for supervising and completing front desk assignments

Ensures that all Employees are using their badges to gain entry into the building

Provides efficient customer service to executive staff and visitors

Greets visitors in a courteous and professional manner

Ensures that all Visitors sign in on the Electronic Check-in Device

Responds to inquiries from vendors and visitors on a regular basis

Organizes the flow of work for the front desk and mail services

Provides assistance to management staff by following through on a variety of requests

Troubleshoots and resolves visitor issues

Responsible for making decisions quickly, when necessary

Alerts appropriate management personnel if aware of danger to employees/building

Responds readily to the changing needs of the company

Performs related duties as assigned

Manage ink toner cartridge Inventory in the mail room

Distributes mail as needed daily

Meters mail when needed on a daily basis.

Manage regular/legal size paper inventory for the Main Building

Assists Housekeeping Manager in managing office supplies inventory.

SKILLS, KNOWLEDGE AND ABILITIES

Knowledge of front desk protocol

Knowledge of internal processes to supervise a front office receptionist staff

Knowledge of processes to supervise a mailroom function

Ability to work well with people at all levels in the company

Skill in communicating effectively with visitors and staff members

Ability to respond appropriately in a quick and efficient manner in case of danger

Ability to provide excellent customer service

Knowledge of Google Suite (Gmail, Dogs, Sheets, Calendar, etc.)

-- Ability to troubleshoot problems and resolve appropriately

PHYSICAL DEMANDS

This position requires the normal demands of any job, such as sitting, standing, reaching with arms and hands, walking, talking and hearing.

WORK ENVIRONMENT

While performing the duties of this job, the noise level in the work environment is usually moderate.

MINIMUM REQUIREMENTS

Associate's degree or any equivalent experience