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Digital Product Experience Analyst
2 months ago
Job Details
Level
Experienced
Job Location
Corporate Office - Winston-Salem, NC - Winston-Salem, NC
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
Negligible
Job Shift
1st Shift
Job Category
eCommerce
Description
An individual must be able to perform each essential duty satisfactorily.
SUMMARY:
The Digital Product Experience Analyst plays an integral role in achieving sales targets by designing, reviewing and re-engineering business processes for maximum efficiency in aggregating, standardizing and publicizing product specific operational and supply chain data. This role will continuously work to understand the specific product segment data needs of cross-functional stakeholders and their current business-related processes, products and systems to efficiently centralize product data in Salsify.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Collaborates with the various internal and external teams to understand current technological systems and business processes to assure they support the strategic objectives of the department, product segment, and broader organization.
- Defines and maintains ongoing photo studio operations as it relates to digital marketing/merchandising related strategies and processes to optimize the product presentation continuously and user experience across owned, branded and retailer partner sites.
- Positions themselves as the SME/Power User for the organizations PIM/DAM system of choice for product data properties and values.
- Liaise with other internal and external teams to coordinate the product lifecycle (creations, management, share/syndicate, and archive) based on selling seasons, product segments, brands, etc.
- Utilizes insights from analytical resources and tools to monitor and optimize the businesses overall strategic objective; while providing dashboard reporting and recommendations around identified key performance indicators and contributing stakeholders.
- Facilitates eCommerce communication, presentations, education and training across the organization, as needed.
- Provides input on budgetary needs and concerns.
- Performs other tasks and assignment as directed by leadership.
Qualifications
PROFESSIONAL QUALIFICATIONS
- Excellent attention to detail, time management skills and meeting deadlines
- Positive attitude and ability to handle highly confidential information
- Ability to reflect positive attitude and disciplined work ethic
- Ability to work in a team
- Ability to work independently
- High energy level
- Strong interpersonal skills
- Demonstrated experience in being a self-starter
- Ability to deal with internal/external customers with enthusiasm and professionalism
- Strong verbal, written and interpersonal communication skills are essential
EDUCATION/EXPERIENCE
- Four Year Degree in a related field (i.e., Business Management, Information Systems, eCommerce, Marketing, etc.) and/or combination of education and experience.
- Proficiency in MS Office Applications (Word, Excel, PowerPoint, Outlook).
- Advanced Excel Skills (macros/micros, VLOOKUP, formatting rows/columns, filters, formulas, etc.).
- Experience with databases, EDI, Content Management Systems, basic development language (HTML, CSS, etc.) preferred
- Experience working with systems and processes including but not limited to mastered data collection, modeling, data management, interfaces, and processes.
- Textile manufacturing, fashion apparel management/marketing, and eCommerce marketing experience, a plus
KNOWLEDGE, SKILL AND ABILITY
- Extremely analytical with familiarity with analytics and data usage with the ability to make decisions using a logical, empirical approach.
- Ability to logically interpret the "big picture" while delivering on supporting micro-tasks
- Keen problem-solving skills, solution-focused.
- Action-oriented, solution-focused.
- Adept understanding of the impact of deadlines on down and upstream processes/systems
- Agile with the ability to function effectively in an ever-changing and fast-paced business environment.
- Advanced Excel Skills (working with macros/micros, VLOOKUP, formatting rows/columns, writing formulas, etc.).
- Able to work in a matrix role and organizational structure.
- Demonstrates excellent interpersonal and communication skills.
- Ability to work with all levels of the organization.
- Strong leadership capabilities.
- A proven background in working effectively with large datasets.
- Proven ability to learn and utilize internal/external business systems and software.
- Strong organizational skills with the ability to prioritize and manage multiple tasks while maintaining attention to detail.
- Ability to effectively present information to individuals or small groups.
- Keen project management skills
TRAVEL
The amount of travel required in this role is less than 10%.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Generally, will work in a conditioned, smoke-free office environment.
*The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer at any time with or without notice.
AA/EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without race, color, gender (including pregnancy), gender identity, sexual orientation, national origin, religion, age, disability, veteran status, genetic information or other protected characteristics. *