![Element Huntsville](https://image.hospitalityonline.com/e/stock/element_by_westin.png)
Front Desk Agent
1 month ago
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/herAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
MUST be able to work the 2nd shift - 3 pm to 11:30 pm
NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c) Source: Hospitality Online
-
Front Desk
5 months ago
Huntsville, Alabama, United States Fairfield Inn Hunstville Full timeGUEST SERVICE REPRESENTATIVE / FRONT DESK We currently have an opening for a Guest Service Representative. Dynamic individuals who are team players and are looking to join a positive environment are encouraged to apply.Key attributes and responsibilities of the position include:Practices customer service behaviors, such as listening, initiative,...
-
Guest Services Representative
21 hours ago
Huntsville, Alabama, United States McKibbon Hospitality Full timeFront Desk Agent Job OverviewAs a **Front Desk Agent** at McKibbon Hospitality, you will play a crucial role in ensuring a seamless experience for our guests. Your responsibilities will include:Anticipating Guest Needs: Proactively address the requirements of guests to enhance their stay.Timely Acknowledgment: Greet all guests promptly and with a warm...
-
Guest Services Representative
1 day ago
Huntsville, Alabama, United States McKibbon Hospitality Full timeFront Desk Agent Job OverviewAs a **Front Desk Agent** at McKibbon Hospitality, you will play a crucial role in ensuring a seamless experience for our guests. Your responsibilities will include:Anticipating Guest Needs: Proactively identify and respond to the requirements of our guests to enhance their stay.Timely Acknowledgment: Greet all guests promptly...
-
Guest Services Representative
20 hours ago
Huntsville, Alabama, United States McKibbon Hospitality Full timeFront Desk Agent Job OverviewAs a Front Desk Agent at McKibbon Hospitality, you will play a crucial role in creating a welcoming atmosphere for our guests.Your responsibilities will include:Anticipating guests' needs and responding promptly to ensure a pleasant experience.Acknowledging all guests in a timely manner to foster a positive...
-
Mgr Front Office BU EX
2 weeks ago
Huntsville, Alabama, United States The Westin Huntsville Full timeESSENTIAL JOB FUNCTIONS:Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.Respond to guest's special requests, needs, problems, issues and concerns and...
-
Guest Experience Associate
2 days ago
Huntsville, Alabama, United States Altitude Trampoline Park Full timePosition: Cashier/Front DeskCompany Overview: Altitude Trampoline Park is dedicated to providing a thrilling and safe environment for jumpers of all ages. We pride ourselves on delivering exceptional guest experiences and maintaining a fun atmosphere.Key Responsibilities:Ensure the safety and enjoyment of all guests by monitoring park regulations and jumping...
-
Customer Service Representative
6 days ago
Huntsville, Alabama, United States Altitude Trampoline Park Full timeGuest Experience AssociateAltitude Trampoline Park is in search of enthusiastic individuals who are dedicated to providing exceptional service to our guests. Our team members play a crucial role in ensuring a safe and enjoyable atmosphere for all visitors.Key QualificationsStrong communication abilitiesDependable transportation to and from workCompletion of...
-
Guest Experience Associate
20 hours ago
Huntsville, Alabama, United States Altitude Trampoline Park Full timePosition: Cashier/Front DeskAltitude Trampoline Park is in search of enthusiastic individuals who are dedicated to providing exceptional guest experiences. Our team members play a crucial role in ensuring a safe and enjoyable atmosphere for all visitors.Essential Qualifications:Strong communication abilitiesDependable transportation to and from the...
-
Guest Experience Associate
2 days ago
Huntsville, Alabama, United States Altitude Trampoline Park Full timePosition: Guest Experience AssociateAltitude Trampoline Park is in search of enthusiastic individuals who are dedicated to providing exceptional guest experiences. Our team members play a crucial role in ensuring a safe and enjoyable atmosphere for all visitors.Essential Qualifications:Strong communication abilitiesDependable transportation for...
-
Office Coordinator
6 days ago
Huntsville, Alabama, United States Wellstone Inc Full timeJob OverviewThis role entails providing front desk and administrative assistance to the Director of the Adult Services Division. Proficiency in Microsoft Office and familiarity with various computer applications are essential, along with a strong background in customer service.Required Qualifications:High School Diploma or equivalentStrong verbal and written...
-
Financial Services Coordinator
6 days ago
Huntsville, Alabama, United States Crestwood Medical Center Full timePosition OverviewThe Financial Services Coordinator plays a crucial role in managing patient financial responsibilities within the healthcare setting. This position involves verifying outpatient benefits to ascertain each patient's financial obligations.Key ResponsibilitiesConduct outreach to patients identified as having financial responsibilities for their...
-
Admissions Processing Student Assistant
6 days ago
Huntsville, Alabama, United States InsideHigherEd Full timeAbout This Role We are seeking a detail-oriented and dedicated Student Assistant to support our Admissions Processing team. This role is focused on engaging with current and prospective students through various channels, as well as providing administrative support for the application process. Key Responsibilities Engage with students on Zeemee, fostering...
-
Retail Operations Associate Manager
1 day ago
Huntsville, Alabama, United States Brookwood Management, LLC Full timePosition OverviewSalary: CompetitiveAs an Associate Store Manager, you will play a crucial role in supporting the Store Manager with the daily operations of a multi-level storage facility. We pride ourselves on offering competitive compensation, a healthy work/life balance, and ample opportunities for professional growth.About Brookwood Management,...
-
Retail Operations Associate Manager
1 day ago
Huntsville, Alabama, United States Brookwood Management, LLC Full timeJob OverviewSalary: CompetitiveAs an Associate Store Manager, you will play a crucial role in supporting the Store Manager with the daily functions of a multi-level storage facility. We provide attractive compensation, a favorable work/life balance, and opportunities for professional growth.About Brookwood Management, LLCBrookwood Management, LLC is a...
-
Retail Operations Associate Manager
1 day ago
Huntsville, Alabama, United States Brookwood Management, LLC Full timeJob OverviewSalary: CompetitiveAs an Associate Store Manager, you will play a crucial role in supporting the Store Manager with the daily functions of a multi-level storage facility. We pride ourselves on offering competitive compensation, a healthy work/life balance, and opportunities for professional growth.About Brookwood Management, LLCBrookwood...
-
Client Support Specialist
6 days ago
Huntsville, Alabama, United States Wellstone Inc Full timePosition OverviewWellStone Inc. is a leading provider of behavioral health services in Northern Alabama, dedicated to supporting over 13,000 individuals each year. Our organization is committed to delivering a comprehensive range of services tailored to various age groups, from children to seniors.We are currently seeking a full-time Customer Service...
-
Office Support Specialist
6 days ago
Huntsville, Alabama, United States One Medical Full timeAbout One MedicalOne Medical is redefining primary care by prioritizing quality, affordability, and accessibility in healthcare services. We aim to enhance the experience for all stakeholders, including patients, providers, employers, and health networks. Our innovative approach combines in-person and virtual care, on-site laboratories, and comprehensive...
-
Office Coordinator
6 days ago
Huntsville, Alabama, United States One Medical Full timeAbout One MedicalOne Medical is a pioneering primary care provider that is redefining the healthcare landscape by making quality care more accessible, affordable, and enjoyable for all. Our mission is to enhance the healthcare experience for everyone involved, including patients, providers, employers, and health networks. With a blend of in-office and 24/7...
-
Office Operations Coordinator
6 days ago
Huntsville, Alabama, United States One Medical Full timeAbout UsOne Medical is a pioneering primary care organization that is redefining the healthcare landscape by making quality medical services more affordable, accessible, and enjoyable for all. We are on a mission to revolutionize healthcare, enhancing the experience for everyone involved—from patients and providers to employers and health networks. Our...
-
Production Planning Lead
1 day ago
Huntsville, Alabama, United States Weatherford Full timePosition OverviewThis role is centered on overseeing timelines and orchestrating the effective scheduling of component parts and machinery upkeep to meet customer requirements. It involves analyzing and modifying production strategies while providing suitable delivery timelines as necessary. The individual in this position will lead a team of Production...