Guest Experience Associate
1 week ago
Position: Cashier/Front Desk
Company Overview: Altitude Trampoline Park is dedicated to providing a thrilling and safe environment for jumpers of all ages. We pride ourselves on delivering exceptional guest experiences and maintaining a fun atmosphere.
Key Responsibilities:
- Ensure the safety and enjoyment of all guests by monitoring park regulations and jumping rules.
- Provide outstanding customer service through effective communication and engagement with guests.
- Manage front desk operations, including answering phones and assisting guests with inquiries.
- Accurately process registrations and waivers, ensuring compliance with park policies.
- Maintain a clean and organized front desk area, ensuring all supplies are stocked and accessible.
- Utilize the Center Edge POS system to manage bookings, changes, and cancellations efficiently.
- Promote park offerings, including party packages and special promotions, to enhance guest experiences.
Qualifications:
- Strong communication skills and a friendly demeanor.
- Reliable transportation to and from work.
- Completion of in-house safety training is required.
- Previous work experience in a customer service role is beneficial but not mandatory.
Work Environment:
As a Cashier/Front Desk employee, you will play a vital role in the daily operations of the park. You will work collaboratively with other team members to ensure a safe and enjoyable experience for all guests.
Benefits:
- Flexible scheduling options.
- Competitive pay structure.
Altitude Trampoline Park is committed to fostering an inclusive workplace and welcomes applicants from diverse backgrounds.
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