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Recreation Supervisor

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Orlando, Florida, United States Signia by Hilton Orlando Bonnet Creek Full time
The Signia by Hilton Orlando Bonnet Creek is looking for a Recreation Supervisor to join their team This stunning property feature 1009 rooms and is surrounded by the Walt Disney World Resort, just minutes from Disney Theme Parks, water parks, and Disney SpringsTM.

As the Recreation supervisor your responsibilities include but are not limited to supervise and coordinate all activities and services for resort guests utilizing our pool and fitness center. As well as providing guidance and leadership to all team members in the department.

Our ideal candidate has recreation experience, has worked at a high-volume resort, and has a passion for hospitality.

Shift Pattern: AM/PM shifts - flexibility needed based on business needs

Pay: $20.25 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment Join the team at Signia by Hilton Orlando Bonnet Creek as a Restaurant and Recreation Supervisor What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standard: Monitor quality of service by observing or asking customers about needs; resolve customer complaints about service, food quality, etc. by assessing problem and taking immediate action.
Coordinating day to day operations of the Pool deck including proper chair and cabana set-up and maintenance, ensuring guest are greeted by name and escorted to respective areas on deck and serviced accordingly with towel and chair set-up. Supervising team members so that all guests' needs are exceeded and service evaluations goals are met. Managing all operating inventories and supplies including linen, food & beverage offerings, etc. Relocating and returning deck furniture for all special events
Implement procedures to control food and labor costs. Develops and implements all resort guest recreation activities.
Ensures that guests utilizing the pool and restaurant area of the resort are provided a 5 diamond experience. Supervises pool attendants, servers, bartenders and food runners to ensure that service evaluation goals are met.
Develops and implements all amenities for resort guests. Manages inventory of linen and appropriate guest amenities.
Maintain positive working relationships with regular vendors, guests and co-workers.
Administer procedures related to Internal Audit. Monitor storage and rotation of food stock and supplies to insure sanitation and inventory procedures are in accordance to hotel guidelines.
RequirementsWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Source: Hospitality Online