Solution Architect, Commercial

3 weeks ago

Austin, Texas, United States dbt Labs Full time

Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. dbt Labs pioneered the practice of analytics engineering, built the primary tool in the analytics engineering toolbox, and has been fortunate enough to see a fantastic community coalesce to help push the boundaries of the analytics engineering workflow. Today there are 30,000 companies using dbt every week, 100,000 dbt Community members, and over 4,100 dbt Cloud customers. You can learn more about our values here.

Your role as an SA is to help prospects understand the value that dbt Cloud will provide to their organization. To achieve this, you will lead technical discussions with prospective customers, uncover their data challenges, and showcase how dbt Cloud can address their needs through live demos and technical workshops.

Internally, you will help our team as we continue to build out our processes and playbooks and act as the voice of the customer to ensure that we continue to build product that solves real problems and delights our customers.

This person will be based in Austin and will be in office 2 days per week.

Spend the majority of your time working on pre-sales opportunities in order to understand their use cases and identify the value that dbt Cloud can bring to their organization
Consult with potential customers to understand their data challenges and identify opportunities for dbt Cloud to alleviate their pain and help them achieve their goals
Own showcasing the technical and business impact, providing technical expertise and delivering demos of dbt Cloud tailored to the unique needs of potential customers
Collaborate closely with your Account Executives, building strong trust-based relationships and providing strategic input on deal processes
Maintain ongoing relationships with technical contacts in your accounts
Work with the team to improve the way we work together, be the voice of the customer in product discussions, and participate in other cross-functional activities
Participate in the knowledge loop helping to improve our processes and assets and enabling others on the team
Create and deliver external facing content through live events, blog posts, recorded tutorials, or other content

4+ years of as a data practitioner or consultant in data operations or analytics
A solid technical background, with a firm understanding of modern data warehousing architectures, the modern data stack, and SQL proficient
Prior dbt experience preferred, bonus points for dbt certification
Worked asynchronously as part of a partially-remote, distributed team
High degree of comfort presenting to various stakeholders or audience, ideally with experience in an externally facing role
Ability to operate in an ambiguous and fast-paced environment and think on your feet when engaged in customer conversations
Desire to be part of a team, both as an active member of the SA team as we continue to evolve and improve how we work, and in your day-to-day work with Account Executives as part of a deal team
Openness to travel. We value the power of in-person relationship building, both internally and externally, so a willingness to travel to external and internal events is required.

Basic python competency and advanced SQL knowledge
Proven experience in a pre-sales tech role
Experience with traditional ETL tooling

: In the US, dbt Labs offers unlimited vacation (and yes we use it), 401k w/3% guaranteed contribution, excellent healthcare, paid parental leave, wellness stipend and a home office stipend. For employees outside the United States, dbt Labs offers a competitive benefits package

*Equity or comparable benefits may be offered depending on the legal limitations
What to expect in the hiring process

At dbt Labs, we have developed strong opinions on how companies should practice analytics.

Specifically, we believe that:

Code-based transformations offer unmatched flexibility and transparency across various "multi-player" development to power everyone in the organization to collaborate on a common language
Data analysts should adopt similar practices and tools to software developers
Critical analytics infrastructure should be controlled by its users as open source software
Analytic code itself — not just analytics tools — will increasingly be open source

It turns out that a lot of other people believe this too Today, there are 30,000 companies using dbt every week, 100,000 dbt Community members, and 4,100 companies paying for dbt Cloud. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. dbt is synonymous with the practice of analytics engineering, defining an entire industry. We're backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page here.

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