Food and Beverage Manager

2 months ago

Overland Park, Kansas, United States Marriott International Full time
Job Number
Job Category Food and Beverage & Culinary
Location The St. Regis Deer Valley, 2300 Deer Valley Drive East, Park City, Utah, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Developing and Maintaining Budgets

  • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
  • Maintains a positive cost management index for kitchen and restaurant operations.
  • Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

  • Manages the Food and Beverage departments (not catering sales).
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Oversees all culinary, restaurant, beverage and room service operations.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employee's concerns.
  • Provides a learning atmosphere with a focus on continuous improvement.
  • Provides proactive coaching and counseling to team members.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Monitors and maintains the productivity level of employees.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service

  • Provides excellent customer service.
  • Responds quickly and proactively to guest's concerns.
  • Understands the brand's service culture.
  • Drives alignment of all employees, team leaders and managers to the brand's service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Verifies all banquet functions are up to standard and exceed guest's expectations.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Conducts performance reviews in a timely manner.
  • Promotes both Guarantee of Fair Treatment and Open Door policies.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
  • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities

  • Complies with all corporate accounting procedures.
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Drives effective departmental communication and information systems through logs, department meetings and property meetings.
The salary range for this position is $81,000 to $103,000 annually.

Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.

Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting.

Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St.

Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.

Beginning with the debut of The St.

Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.

We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Food and Beverage Operations Manager

    4 weeks ago

    Overland Park, Kansas, United States Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Deer Valley, 2300 Deer Valley Drive East, Park City, Utah, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards,...

  • Food and Beverage Assistant Manager

    3 days ago

    Overland Park, Kansas, United States Liberation Group Full time

    Assistant Manager - Hospitality SectorAre you ready to be part of a celebrated establishment? Do you aspire to oversee a venue that crafts inventive and delectable cuisine, serves exceptional beverages, many of which are brewed in-house, and is located in a stunning region? At the Liberation Group, we offer you that opportunity.We are in search of an...

  • Food & Beverage Intern/Trainee

    2 months ago

    Overland Park, Kansas, United States Hyatt Centric Park City Full time

    SummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.This is a Food & Beverage Intern/Trainee program for students or graduates seeking an understanding of the hospitality industry and the food & beverage division specifically. This...

  • Director of Beverage

    2 months ago

    Overland Park, Kansas, United States Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Deer Valley, 2300 Deer Valley Drive East, Park City, Utah, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYManages all beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the...

  • Hospitality Food Assistant

    3 days ago

    Overland Park, Kansas, United States Compass Group Ireland Full time

    Catering Assistant - Compass Group IrelandEligibility to work in Ireland is required. Visa sponsorship is not available.As a Catering Assistant, you will play a vital role in a dynamic and enthusiastic team within a bustling environment. You will represent our organization by providing outstanding food and customer service. This position is part-time,...

  • Cunard - Beverage Service Specialist

    3 days ago

    Overland Park, Kansas, United States Carnival UK Full time

    Cunard - Wine WaiterAs a prominent leader in the cruise sector, Cunard operates magnificent vessels across the globe. Joining our team means embracing a lifestyle that transcends traditional employment. Throughout your journey with Cunard, you will have the opportunity to traverse diverse regions, experiencing destinations from Alaska to Japan and over 70...

  • Food Service Operations Manager

    2 days ago

    Overland Park, Kansas, United States Caterlink Full time

    Catering Manager - FriskneyCompany OverviewCaterlink specializes in catering services within the education sector. With over two decades of experience, we provide fresh meal solutions to students and staff at various educational institutions across the UK, serving over 1,000,000 meals weekly. Our commitment to a "Fresh Food Policy" has been pivotal in our...

  • Support Manager for Hospitality

    2 days ago

    Overland Park, Kansas, United States Liberation Group Full time

    Assistant Manager - Hospitality SectorAre you interested in becoming part of a celebrated establishment? Do you aspire to oversee a venue that prides itself on crafting inventive and mouthwatering dishes, serving exceptional beverages—many produced in-house—and is located in a picturesque area? At the Liberation Group, we offer you that opportunity.We...

  • Assistant Operations Manager

    2 days ago

    Overland Park, Kansas, United States Liberation Group Full time

    Assistant Manager - Hospitality SectorAre you interested in being part of a celebrated establishment? Do you aspire to oversee a venue that offers creative and delectable cuisine, serves exceptional beverages, many crafted in-house, and is located in a picturesque area? At the Liberation Group, we provide that opportunity.We are seeking an Assistant Manager...

  • Front of House Team Leader

    2 hours ago

    Overland Park, Kansas, United States Liberation Group Full time

    We are a renowned and innovative company, Liberation Group, that values our teams' independence and creativity to run exceptional establishments that delight our customers in a cutting-edge setting. Our portfolio includes welcoming and vibrant pubs, restaurants, and hotels that uphold high standards and a unique approach, constantly striving for...

  • Morning Meal Service Coordinator

    3 days ago

    Overland Park, Kansas, United States Embassy Suites by Hilton Kansas City Overland Park Full time

    Job DescriptionMorning Meal Service CoordinatorAre you passionate about food service and dedicated to delivering exceptional hospitality to guests? We are seeking a meticulous individual to join our team as a Breakfast Attendant. In this role, you will be responsible for setting up and dismantling our breakfast buffet, ensuring that a variety of items such...

  • Morning Meal Service Specialist

    3 days ago

    Overland Park, Kansas, United States Hampton Inn Kansas CityOverland Park Full time

    Job OverviewAre you a dedicated food service expert with a passion for delivering outstanding hospitality to guests? We are seeking a meticulous breakfast service specialist to manage our morning buffet at Hampton Inn Kansas City/Overland Park. This role involves setting up and dismantling our breakfast offerings, ensuring that an array of fresh fruits,...

  • Morning Meal Service Specialist

    3 days ago

    Overland Park, Kansas, United States Hampton Inn Kansas CityOverland Park Full time

    Job OverviewAre you passionate about delivering exceptional dining experiences to guests? We are seeking a dedicated breakfast service specialist to join our team at Hampton Inn Kansas City/Overland Park. In this role, you will be responsible for setting up and dismantling our breakfast buffet, ensuring a continuous supply of fresh fruits, baked goods,...

  • Housekeeping Manager

    3 weeks ago

    Overland Park, Kansas, United States Hilton Global Full time

    TheForbes Four-Star rated Waldorf Astoria Park City is nestled in the Wasatch Mountain range at the base of Park City Resort and just steps away from the gondola, this gorgeous boutique property has 160 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets.It's a fantastic time to join HiltonBecome a part of the Hilton family as...

  • Restaurant Server

    1 month ago

    Overland Park, Kansas, United States Waldorf Astoria Park City Full time

    Waldorf Astoria is looking for a Restaurant Server to join the Food and Beverage Team in Park CityWith 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal...

  • Training and Quality Manager

    4 weeks ago

    Overland Park, Kansas, United States Waldorf Astoria Park City Full time

    Waldorf Astoria is looking for a Training and Quality Manager to join the Human Resources Team in Park CityWith 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant,...

  • Food Service Production Team Member

    3 days ago

    Overland Park, Kansas, United States InsideHigherEd Full time

    InsideHigherEdPosition, Department: Culinary Operations, Food ServicesType of Position: Part-time Temporary, Non-ExemptWork Schedule, Hours per week: Flexible hours based on departmental requirements, approximately 12 hours per weekCompensation: $15.00 per hourPosition Overview: Engage in food service operations, ensuring the preparation, stocking, and...

  • Construction Project Leader

    3 days ago

    Overland Park, Kansas, United States Clayco Full time

    About Clayco:Clayco is a comprehensive, turnkey real estate development, master planning, architecture, engineering, and construction firm dedicated to delivering exceptional quality solutions across North America. With a remarkable revenue of $5.8 billion for 2023, we excel in the "art and science of building," offering rapid, efficient solutions for a...

  • Food Service Team Member

    3 days ago

    Overland Park, Kansas, United States Eurest Full time

    Food Service Team Member - EurestAre you enthusiastic about culinary arts and enjoy working with others? Do you excel in a dynamic setting? If so, we invite you to join our dedicated team at Eurest as a part-time Food Service Team Member, with a commitment of 25 hours per week.As a Food Service Team Member, you will play a vital role in a supportive and...

  • Events Coordination Assistant

    3 days ago

    Overland Park, Kansas, United States Chewton Glen Full time

    Position: Assistant Manager for Conferences & EventsObjective of the RoleThe primary goal of the Assistant Manager for Conferences & Events is to support the Conference & Events Manager in overseeing designated areas within Conference & Banqueting, ensuring optimal guest satisfaction by adhering to planned requests as outlined in the events road sheet, while...