Events Coordination Assistant
2 weeks ago
Position: Assistant Manager for Conferences & Events
Objective of the Role
The primary goal of the Assistant Manager for Conferences & Events is to support the Conference & Events Manager in overseeing designated areas within Conference & Banqueting, ensuring optimal guest satisfaction by adhering to planned requests as outlined in the events road sheet, while proactively addressing additional guest needs and special requests.
Key Responsibilities:
- Follow and execute instructions provided by the Conference & Events Manager or senior staff members with confidence.
- Ensure that Food & Beverage services meet Hotel Standards and are delivered punctually according to the Event road sheet.
- Manage time and productivity effectively during work hours.
- Prepare necessary mise-en-place, including polishing silverware, glasses, and chinaware, demonstrating enthusiasm and pride in your tasks.
- Set up conference rooms as directed by management and in accordance with the events road sheet.
- Maintain a high standard of personal hygiene and appearance.
- Participate in briefings and departmental meetings regularly.
- Comply with fire, health, and safety regulations, following proper procedures when necessary.
- Exhibit flexibility and teamwork by undertaking additional tasks as requested by the leadership team.
- Adhere to all hotel policies and procedures.
- Understand and implement the company's policies regarding privacy, confidentiality, and data protection.
About You:
- Desirable experience in an operational Conference role within a 4-star or 5-star hotel.
- Familiarity with Opera software.
- Strong attention to detail, excellent organizational skills, and effective communication with the team.
Benefits:
- Service charge in addition to your monthly salary.
- Staff accommodation available if needed.
- Complimentary staff meals.
- Friends and Family discount at Iconic Luxury Hotels.
- 25% discount on all Food & Beverage services.
- Discounts on Spa treatments and products.
- And much more.
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