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Executive Team Leader

2 months ago

Van Nuys, California, United States Target Full time
About the Role

We are seeking a highly skilled and motivated Executive Team Leader to join our team at Target. As an Executive Team Leader, you will be responsible for leading a team of hourly team members and leaders to deliver exceptional guest service and sales goals.

Key Responsibilities
  • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
  • Anticipate staffing needs, talent plan and recruit – both long and short term
  • Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities
  • Engage in consistent and meaningful development conversations throughout the critical touch points with Team leaders
  • Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
  • Establish a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors
  • Understand business reporting and guest insights to understand, troubleshoot and follow up on opportunity areas
  • Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
  • Create a scheduling plan in partnership with your Team Leaders based off of monthly and weekly business workload and guest traffic
  • Plan, manage and follow-up on organizational and operational change
  • Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment
  • As a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
Requirements
  • 4 year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Manage conflict, lead and hold others accountable
  • Relate well with and interact with all levels of the organization
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Learn and adapt to current technology needs
  • Manage workload and prioritize tasks independently and with a team
What We Offer

As a Target team member, you will have access to comprehensive health benefits and programs, including medical, vision, dental, life insurance and more. You will also have opportunities for professional development and growth, as well as a competitive salary and benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at for additional information.