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Administrative Assistant
4 months ago
ABOUT ROCKET LAB
Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more.
Join our pioneering team and launch your career to new heights
ADMINISTRATIVE ASSISTANT
Based out of Rocket Lab's new Launch Complex 2 (LC2) in Wallops Island, VA the Administrative Assistant is integral for the smooth running of Rocket Lab's Integration and Control Facility. The role is responsible for the visitor experience at Rocket Lab as well as the management of day-to-day consumables on site.
The role has a central relationship with all employees at LC2, and supports Wallops based employee events and internal communications, ensuring employees are well informed. The role also provides day to day support for Office Manager and Senior Leadership Team for project-based work and event planning. The role is the key point of contact for Rocket Lab employees traveling to LC2 to ensure badging paperwork is collected and housing is organized.
WHAT YOU'LL GET TO DO:
Reception
- Develop and maintain key relationships while driving the Rocket Lab experience, providing a high level of customer service as the first point of contact for visitors to LC2
- To uphold the company security policy in all instances, ensuring security processes are adhered to by all visitors and employees
- To ensure an efficient, polished, and professional front of house area
- Supporting inwards and outwards goods when necessary
- Responding to all phone and email-based queries in a timely manner
Office Administration
- Assist with travel arrangements for employees and occasionally VIP's travelling both domestically and internationally
- Assist with NASA WFF badging for employees and visitors
- Assist with catering administration for employee meals
- Maintain stock levels across the facility, and sure a tidy and functional office space
- Responsible for retrieving the mail and getting to appropriate staff
- Manages and owns the conference room calendar to maintain bookings
YOU'LL BRING THESE QUALIFICATIONS
- 2+ years of reception and/or office administration experience
- High School Diploma
- Experience with internal and external customer facing responsibilities
THESE QUALIFICATIONS WOULD BE NICE TO HAVE:
- Efficient with Microsoft Office products (word, excel etc.)
- Previous experience coordinating and planning events
- Previous experience ordering and maintaining office supplies
- Ability to manage multiple priorities
- Meticulously well organized
ADDITIONAL REQUIREMENTS:
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.
- Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.
- Must be physically able to commute to buildings
- Occasional exposure to dust, fumes and moderate levels of noise.
WHAT TO EXPECT
We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.
Important information:
FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:
For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.
Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.