Customer Service Representative
1 week ago
We are seeking a highly motivated and organized Customer Service Representative to join our Quote Team. As a key member of our team, you will be responsible for facilitating and coordinating service projects, ensuring customer satisfaction from request to delivery.
Key Responsibilities- Execute and enter parts quotes, including price review, delivery, release, and work scope planning activities.
- Collaborate with the operations team to schedule work and ensure material sourcing plans support customer promise dates.
- Facilitate technical questions and answers between customers, Emerson engineering resources, and other stakeholders.
- Communicate with the sales channel and service center team to ensure expectations and commitments are met consistently and within acceptable time frames.
- Source, procure, and expedite parts and materials needed, and forecast needs for peak periods.
- Negotiate with vendors and suppliers to secure the best price for required delivery and research/develop sources and alternatives when necessary.
- Remain up to date on all service project progress and negotiate delivery prior to order entry, advising sales channels/customer of delays.
- Adhere to all safety, quality, company rules, and regulations, and participate in Safety, Quality, and Activities Committees.
- Be responsible for personal safety and fellow team member safety while maintaining excellent housekeeping standards.
- High School Graduate/GED
- 1 year customer service experience
- Excellent written and verbal communication skills
- Strong customer service, time management, problem-solving, organizational, interpersonal, and multi-tasking abilities
- Technically savvy with MS Office Suite (Word, Excel, PowerPoint, Access, etc.)
- Legal authorization to work in the United States
- Associate's or Bachelor's Degree in a related field
- Prior experience with process controls, technical, industrial, mechanical, manufacturing, or related industries
- Experience with a Relational Database Management System (such as Oracle)
We are a global leader in automation technology and software, committed to helping our customers operate more sustainably while improving productivity, energy security, and reliability. We offer a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching.
We are an Equal Opportunity/Affirmative Action employer, committed to providing a workplace free of any discrimination or harassment. We are proud to be a global company with a diverse and inclusive work environment, where every employee is valued and respected for their unique experiences and perspectives.
-
Customer Service Representative
1 month ago
Atlanta, Georgia, United States Luxottica Group Full timeThe Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, RetailEstimated Salary: $20 to $28...
-
Customer Service Representative
5 days ago
Atlanta, Georgia, United States Hansgrohe Group Full timeJob DescriptionJob Title: Customer Experience RepresentativeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are...
-
Customer Service Representative
1 month ago
Atlanta, Georgia, United States Randstad North America, Inc. Full timeHandling incoming Requirements:1 year customer service in the medical field, Insurance verification or high level overview of patients or customers benefit plans . Good verbal and written communication skills. . Dependable and able Customer Service Representative, Customer Service, Representative, Retail, StaffingEstimated Salary: $20 to $28 per hour based...
-
Customer Service Representative
1 day ago
Atlanta, Georgia, United States RemX Full timeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to and resolving consumer inquiries and issues, and meeting performance goals established for the...
-
Customer Service Representative
1 week ago
Atlanta, Georgia, United States Kaitlin Ponce - State Farm Agent Full timeJob OverviewAre you a customer-focused individual with great communication skills? Do you have a passion for marketing and helping people with their insurance needs? If so, working as a Business Development Representative for Kaitlin Ponce - State Farm Agent might be the perfect fit for you.Key ResponsibilitiesBuild and maintain strong customer...
-
Customer Service Representative
2 months ago
Atlanta, Georgia, United States Enterprise Systems Full timeProven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability...
-
Customer Service Representative
8 hours ago
Atlanta, Georgia, United States Compass Group USA Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Compass Group USA. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Provide excellent customer service to clients, responding...
-
Customer Service Representative
1 week ago
Atlanta, Georgia, United States ORTHOATLANTA, LLC Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at ORTHOATLANTA, LLC. The ideal candidate will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Answer multi-line switchboard calls and direct calls efficientlyGreet customers, answer...
-
Customer Service Representative
1 month ago
Atlanta, Georgia, United States Palette Plumbing Full timeBenefits:Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests,...
-
Customer Service Representative
3 days ago
Atlanta, Georgia, United States Qonten Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Qonten. As a Customer Service Representative, you will be responsible for delivering exceptional customer service while maintaining a clean, safe, and stocked store environment.Key ResponsibilitiesProvide quality customer service to ensure customer satisfaction and...
-
Representative, Customer Service
1 month ago
Atlanta, Georgia, United States Genuine Parts Company Full timeSummary Job DescriptionThis position reports to the Employee Services Supervisor. The Tier 1 Customer Service Representative role is part of the HR Operations team. It is imperative that the Tier 1 Customer Service Representative projects a professional image through their telephone and writing skills. The Tier 1 Customer Service Representative is also...
-
Customer Service Representative
3 days ago
Atlanta, Georgia, United States Concessions International Full timeJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Concessions International. As a Customer Service Representative, you will play a critical role in delivering exceptional guest service and ensuring a positive experience for our customers.Key Responsibilities:Stocking and Retrieval: Stock,...
-
Customer Service Representative
2 weeks ago
Atlanta, Georgia, United States Bright Bridge Group Full timeJob OverviewBright Bridge Group is seeking a dedicated and enthusiastic Customer Service Representative who is committed to delivering outstanding support to our clients.The Customer Service Representative will play a crucial role in handling incoming calls, addressing customer inquiries, and ensuring their needs are met with precision and care. This...
-
Customer Service Representative
5 days ago
Atlanta, Georgia, United States Alsco Full timeJob SummaryThe Customer Service Representative drives customer loyalty through response to inbound customer calls and proactive outbound calls. The representative coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution.Key ResponsibilitiesRespond to customer service needs in a...
-
Customer Service Representative
5 days ago
Atlanta, Georgia, United States Chick-fil-A Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the Chick-fil-A inside Truist Park. As a representative of both Chick-fil-A and the Atlanta Braves organizations, you will be expected to provide exceptional service and professionalism to our customers.Key...
-
Customer Service Representative
3 days ago
Atlanta, Georgia, United States Compass Group Careers Full timeJob SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Compass Group Careers. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and maintaining a clean and organized work environment.Key Responsibilities:Customer...
-
Customer Service Representative
3 days ago
Atlanta, Georgia, United States inSync Staffing Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Summary:InSync Staffing is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will be the primary point of contact for customers, handling...
-
Customer Service Representative
1 day ago
Atlanta, Georgia, United States Calloway Insurance Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Calloway Insurance. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to...
-
Customer Service Representative
4 weeks ago
Atlanta, Georgia, United States Contractor In Charge Full time3.7 Atlanta, GA Atlanta, GA Part-time Part-time $17 - $19 an hour $17 - $19 an hour 1 day ago 1 day ago 1 day ago Customer Service Representative Contractor In Charge is looking for an organized, efficient Customer Service Representative with an eye for detail and a high level of accuracy.The Customer Service Representative should be professional and...
-
Customer Service Representative
1 month ago
Atlanta, Georgia, United States CARSTAR Franchising, Inc. Full timeCustomer Service Representative Customer Service Representative - CARSTAR Certified Collision JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include gathering prospect information needed to obtain the...